Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Brandon Song

Retail Worker, Warehouse Associate
Fitchburg,Massachusetts

Summary

Driven and versatile, I excelled at Amazon, enhancing order accuracy and customer satisfaction through expert handling of warehouse logistics and effective team collaboration. Demonstrated strong communication and barcode scanning skills, significantly contributing to a safe and efficient work environment. Achieved and often surpassed productivity targets, showcasing a disciplined approach and a commitment to quality.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language

Work History

Warehouse Associate

Amazon
Fitchburg, MA
11.2024 - 01.2025
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Worked safely around moving machinery.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

Retail Worker

Marshalls
Fitchburg, MA
06.2022 - 10.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

High School Diploma -

FItchburg Highschool
Fitchburg, MA
09.2020 - 05.2024

Skills

Warehouse logistics

Shipping and receiving

Inventory counting

Lifting and sorting

Packaging and labeling

Verbal and written communication

Picking and packing

Unpacking merchandise

Material loading and unloading

Self-motivated and disciplined

Barcode scanning

Basic math

Order picking

Accomplishments

  • Achieved Cannabis Cultivation Specialist Certificate by completing the course with accuracy and efficiency.

Certification

MWCC: Cannabis Cultivation Specialist Certificate

Timeline

Warehouse Associate

Amazon
11.2024 - 01.2025

MWCC: Cannabis Cultivation Specialist Certificate

08-2024

Retail Worker

Marshalls
06.2022 - 10.2024

High School Diploma -

FItchburg Highschool
09.2020 - 05.2024

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Brandon SongRetail Worker, Warehouse Associate