Dynamic and dedicated professional with a strong background in customer service and labor roles, including experience at Paps Sports Shop. Proven ability to enhance worksite efficiency and build lasting customer relationships. Skilled in heavy lifting and committed to safety, consistently delivering results in challenging environments.
Overview
1
1
year of professional experience
Work History
Laborer
Paps Sports Shop
2025.08 - Current
Loaded, unloaded, and moved material to and from storage and production areas.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Performed general housekeeping and cleaning tasks.
Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
Loaded and unloaded materials onto trucks and trailers.
Followed instructions and safety protocols to prevent accidents and injuries.
Salesperson
Zero Gravity Vape and Tobacco Shop
2024.03 - 2025.08
Worked to build relationships with customers and built potential for additional sales.
Developed relationships with clients for increased loyalty and repeat business.
Boosted sales by consistently engaging with customers and addressing their needs effectively.
Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Engaged customers in social conversations to create pleasant and easy shopping experience.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Informed customers of promotions to increase sales productivity and volume.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Selected correct products based on customer needs, product specifications and applicable regulations.
Maintained current knowledge of evolving changes in marketplace.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Sales Assistant
Ace Hardware
2024.03 - 2025.04
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Processed transactions accurately while maintaining a high level of customer service.
Increased sales by building strong customer relationships and providing excellent service.
Helped customers locate products and checked store system for merchandise at other sites.
Assisted customers with prompt and polite support in-person and via telephone.
Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.