High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player capable of working well independently. Upbeat, customer-focused Sales Associate with 14 years of experience in retail environments. Excellent communication skills, negotiating tactics' and closing ability!
Overview
19
19
years of professional experience
Work History
Sales and Leasing Consultant
Lexus
03.2020 - 01.2024
Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
In 90th percentile in earnings in auto industry
Achieved consistent revenue growth with effective negotiation skills that secured profitable deals for company.
Played key role in driving overall sales team success by contributing ideas for process improvements, sharing market insights, and participating in strategic planning discussions.
Generated repeat business by fostering long-term relationships built on trustworthiness, reliability, and understanding of client requirements
Maintained comprehensive knowledge of available inventory, pricing, promotions, and market trends to provide accurate information to clients.
Templator
Pietra Naturale
09.2019 - 02.2020
Measured customers cabinet with 2D3D laser efficiently and accurately
Communicated with both co workers and customers on a daily basis
Traveled to and from appointments in a safe and efficient manner
Expediter/Machinist/File Clerk/Front Desk/Trainer
Dayton Lamina
10.2016 - 01.2019
Operated several machines including surface grinder, double disc grinder, bench grinder, lead machine and cut off machine.
Expedited over 500 parts per day to the correct work center
Answered phones and assisted visitors
Trained entry level machinist
Grinded parts to or in between proper tolerance
Sales and Leasing Consultant (5 STAR rating on DealerRater.com)
Ferman Buick Gmc
12.2015 - 09.2016
Met 100% or exceeded my sales goals each and every month
Recommended and helped customers select merchandise based on their needs
Generated sales by executing complete sales cycle process from prospecting through contract negotiations and closings
Informed customers about sales and promotions in a friendly and engaging manner
Participated in various incentive programs to support achievement of production goals
Maintained a professional relationship by always following up with clients whether I sold them an automobile or not
Made over 30 phone calls per day including cold calls, internet leads and follow up
Earned 5 star ratings on performance reviews by delivering premium customer care
Electronic and Appliance Sales
HHGREGG
06.2014 - 03.2015
Negotiated prices, terms of sales and service agreements.
Described merchandise and explain operation of merchandise to customers.
Placed special orders and called other stores to find desired items.
Recommended merchandise based on customer needs.
Explained information about the quality, value and style of products to influence customer
buying decisions.
Sales Associate/ Full Time Supervisor
KENNETH COLE
10.2012 - 06.2014
Participated in various incentive programs and contests designed to support achievement of production goals.
Consistently met and exceeded department expectations for productivity and accuracy levels.
Informed customers about sales and promotions in a friendly and engaging manner.
Responsible for day to day operations.
Collaborated with colleagues to exchange selling strategies and marketing information.
Provided onsite training.
Sales/ Supervisor
IDEAL FITNESS
06.2012 - 03.2014
Responsible for overseeing day to day activities.
Negotiated prices and explained terms of sale in a enthusiastic and engaging manner.
Developed relationships with clientele.
Trained new employees on company customer service, policies and service level standards.
Contacted new and existing members to discuss how their needs could be met.
Sales Associate
WEATHERWAX GOLF COURSE
05.2005 - 11.2012
Recommended and helped customers select merchandise based on their needs.
Informed customers about sales and promotions in a friendly and engaging manner.
Answered phone calls, set tee times and took messages.
Helped organize and teach clinics for kids and adults.
Set up for outings & other events for several different companies organizations and causes.
Operated a cash register to process cash, check and credit card transactions.
Education
High School Diploma - College Preparation
Monroe High School
Monroe, Oh
2009
Business Administration
Sinclair Community College
Dayton, OH
Associates - Business and Hospitality
University of Northwestern Ohio
Lima, OH
BBA - Business Administration
Miami University Regionals Middletown Campus
Middletown, OH
Skills
Upbeat and positive attitude
Coachable
Supervisor and training experience
Excellent communication skills
MS Office proficiency
Excellent negotiating tactics
Sales management experience
Exceptional time management
Goal-oriented
Detail-oriented
Client retention skills
Friendly and personable
Prospecting skills
Problem-solving abilities
Timeline
Sales and Leasing Consultant
Lexus
03.2020 - 01.2024
Templator
Pietra Naturale
09.2019 - 02.2020
Expediter/Machinist/File Clerk/Front Desk/Trainer
Dayton Lamina
10.2016 - 01.2019
Sales and Leasing Consultant (5 STAR rating on DealerRater.com)