Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brandon Steele

OXNARD

Summary

Accomplished Pest Control Technician with a proven track record at Dewey Pest Control, adept in pest management techniques and committed to customer satisfaction. Demonstrated reliability through effective chemical application and adherence to safety protocols, resulting in reduced callbacks and enhanced client relationships. Skilled in property inspection and appointment scheduling, ensuring optimal service delivery.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pest Control Technician

Dewey Pest Control
02.2024 - Current
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
  • Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
  • Adhered strictly to local pesticide application guidelines, minimizing environmental impact while maximizing efficacy against target pests.
  • Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
  • Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
  • Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
  • Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
  • Adhered to most stringent safety procedures when applying chemicals.

Pest Control Technician

Allguard Pest Control
02.2022 - 02.2024
  • Inspected commercial and residential buildings and structures for pest issues.
  • Drove to customer residences and places of business to inspect for pests.
  • Responded to customer inquiries and complaints regarding pest control services and solutions.
  • Inspected equipment for proper functionality to effectively facilitate application.
  • Applied chemical solutions on building surfaces to eliminate pests.
  • Promoted a safe work environment by consistently wearing appropriate personal protective equipment and following safety protocols during treatments.
  • Developed customized treatment plans tailored to each client''s specific needs, prioritizing long-term results over quick fixes.
  • Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
  • Managed scheduling efficiently, allocating time effectively to accommodate both planned appointments and emergency calls as needed.
  • Prepared reports and kept detailed records of pest control activities.
  • Collaborated closely with sales representatives, providing expert advice on potential services to offer prospective clients during consultations.
  • Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
  • Expanded knowledge of industry trends and innovations by attending annual conferences and completing continuing education courses regularly.

Pest Control Technician

O'Connor's Pest Control
10.2021 - 02.2022
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
  • Complied with safety guidelines and regulations with during pest control processes.
  • Completed required treatment documentation while on-site and returned paperwork to office for processing.
  • Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
  • Improved client satisfaction by providing thorough inspections and effective solutions for pest control issues.
  • Enhanced team efficiency by collaborating with colleagues to develop new strategies for tackling challenging pest situations.
  • Maintained detailed records of treatments performed, ensuring accurate billing and clear communication with clients.
  • Ensured optimal equipment functionality through routine maintenance checks and prompt repairs when needed.
  • Conducted regular safety training sessions for staff, promoting adherence to industry regulations and best practices.
  • Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
  • Streamlined inventory management processes, ensuring timely delivery of necessary materials for scheduled services.
  • Built strong relationships with clients by providing honest assessments and effective solutions to their pest problems.

Pest Control Technician

Western Pest Services
10.2019 - 10.2021
  • Performed general pest control solutions such as bed bug and termite inspections and treatments.
  • Fostered excellent service leading to positive online reviews.
  • Managed inventory of pest control products and supplies, ensuring adequate stock levels for service appointments.
  • Enhanced team efficiency with thorough training on latest pest control techniques and safety protocols.
  • Achieved record of zero safety incidents by rigorously adhering to health and safety guidelines during pest control operations.
  • Enhanced customer trust by explaining pest control process and setting realistic expectations for treatment outcomes.
  • Enhanced reputation of company through exceptional customer service and effective pest elimination methods.
  • Optimized inventory management of pest control supplies, ensuring team was always prepared without excess expenditure.
  • Conducted regular pest control treatments for commercial and residential properties, resulting in significant decrease in call-backs.
  • Trained new technicians in safety protocols and pest identification, enhancing overall skill set of team.
  • Improved client satisfaction by providing detailed pest inspections and recommending targeted treatments.
  • Streamlined documentation and reporting procedures, improving accuracy and accessibility of treatment records.
  • Increased customer retention rates, conducting follow-up visits to ensure pest issues were resolved.

Education

GED -

Frontier High School
Camarillo, CA

Skills

  • Dependable and reliable
  • Pest removal
  • Safety protocols
  • Chemicals handling
  • Valid California driver's license
  • Equipment maintenance
  • Pest management techniques
  • Property inspection
  • Service sales
  • Appointment scheduling
  • Communicative and articulate
  • Safety precautions and procedures
  • Chemical application experience
  • Equipment troubleshooting

Certification

  • Licensed Pest Control Technician Branch II - 5 years
  • Licensed Pest Control Technician (Applicators License) - 6 years

Timeline

Pest Control Technician

Dewey Pest Control
02.2024 - Current

Pest Control Technician

Allguard Pest Control
02.2022 - 02.2024

Pest Control Technician

O'Connor's Pest Control
10.2021 - 02.2022

Pest Control Technician

Western Pest Services
10.2019 - 10.2021

GED -

Frontier High School

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Brandon Steele