Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Pool Darts Watching Sports Hiking and anything outdoors
Pool Darts Watching Sports Hiking and Anything Outdoors
Timeline
Hi, I’m

Brandon Stephens

Appleton,WI
Brandon Stephens

Summary

Hardworking employee enthusiastic about learning Remodeling field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Successful Owner/Operator with expertise in remodeling industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals. Enterprising Field Supervisor successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures. Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating Standard Passenger trucks and Small trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated Insurance Restoration professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

22
years of professional experience

Work History

Apple Bee Contractors

Owner/Operator
10.2023 - Current

Job overview

  • Managed day-to-day business operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.

Trademark Restoration Inc.

Field Supervisor
09.2012 - 10.2023

Job overview

  • Supervised field operations teams to complete projects within established timelines.
  • Monitored employee performance for compliance with regulations and policies.
  • Investigated issues and developed effective solutions.
  • Met with customers to resolve issues and build productive relationships.
  • Evaluated performance and progress, and made proactive adjustments.
  • Kept teams on task to complete milestones on time.
  • Presented weekly and monthly performance reports to demonstrate team progress.
  • Planned and scheduled field activities according to set timelines and order of operations.
  • Built and nurtured relationships with customers and vendors to maximize profit potential.
  • Resolved customer complaints to maintain satisfaction and loyalty.
  • Developed and implemented effective strategies to maximize productivity and minimize costs.
  • Mentored team members in best practices to increase sales performance.
  • Tracked sales progress and motivated teams to achieve targets.
  • Identified development and improvement areas and set up training to bridge learning gaps.
  • Negotiated contracts, rates and terms with vendors to achieve competitive pricing.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Prepared and submitted reports on job progress and safety conditions to upper management.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
  • Directed projects according to schedule and quality demands.
  • Created and implemented plans to maximize efficiency of workers.
  • Provided feedback to workers on job performance and safety procedures.
  • Sourced suppliers and purchased necessary materials for work.
  • Developed and maintained positive relationships with clients and other stakeholders.
  • Assisted in recruiting and hiring new construction and extraction workers.
  • Communicated with stakeholders on job milestones.
  • Supported construction and extraction workers to facilitate timely completion of projects.

ABC Supply

Outside Sales Representative
02.2010 - 10.2011

Job overview

  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Negotiated terms and contracts with clients to maintain profitable sales.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Collaborated with internal teams to fulfill orders and meet customer needs
  • Attended trade shows and conferences regularly to increase brand visibility.
  • Built strong client rapport to establish diversified network of connections.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Monitored competitor activities to maintain competitive advantage.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Quoted prices, credit terms and other bid specifications.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Met existing customers to review current services and expand sales opportunities.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Negotiated prices, terms of sales and service agreements.
  • Informed customers of promotions to increase sales productivity and volume.
  • Stayed current on company offerings and industry trends.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Contributed to team objectives in fast-paced environment.
  • Presented professional image consistent with company's brand values.
  • Developed, maintained and utilized diverse client base.
  • Contributed to event marketing, sales and brand promotion.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Built diverse and consistent sales portfolio.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.

K And H Exteriors

Sales Representative
01.2002 - 03.2009

Job overview

  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Generated new leads through networking and attending industry events.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.
  • Recommended complementary purchases to customers, increasing revenue.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Education

UW Platteville
Platteville, WI

BBA from Business With Sales Emphasis

University Overview

Skills

  • Operations Management
  • Financial Planning
  • Mechanical Recoveries
  • Operational Reporting
  • Operations Oversight
  • Personnel Management
  • Sales Negotiation
  • Business Planning
  • Negotiation
  • Human Resource Management
  • Hiring
  • Relationship Management

Accomplishments

Accomplishments

Eagle Scout

Recovery since 7/14/21

Founding member at Alano Club and Active member in the fellowship of AA.

Affiliations

Affiliations

AA

Pool Darts Watching Sports Hiking and anything outdoors

Pool Darts Watching Sports Hiking and anything outdoors

I have a two year old Ausi Poo that keeps me active and busy hiking and walking.  I love to shoot pool and darts is a second option.  I'm a Raiders Fan from Oakland Days and finally ANYTHING about recovery and it's programs etc...  Fish when I can and love to hunt morrel mushrooms in the spring.  

Pool Darts Watching Sports Hiking and Anything Outdoors

Pool Darts Watching Sports Hiking and Anything Outdoors

I am a fairly good shot at pool.  Like playing darts and cards.  I'm an old school Oakland Raiders Fan and love to watch most sports.  Golf when I can and fish when I can.  I have an AusiPoo that is very special to me and keeps me active at dog parks and gatherings.  I am social and love to listen to others.

Timeline

Owner/Operator
Apple Bee Contractors
10.2023 - Current
Field Supervisor
Trademark Restoration Inc.
09.2012 - 10.2023
Outside Sales Representative
ABC Supply
02.2010 - 10.2011
Sales Representative
K And H Exteriors
01.2002 - 03.2009
UW Platteville
BBA from Business With Sales Emphasis
Brandon Stephens