Brandon Stoker
Dallas
Summary
I have over 5 years experience in team leadership, data analyzation, communication and auditing. My jump into management allowed me to further my understanding of strategic planning and regulatory compliance, coupled with strong leadership in team management. I am committed to leveraging analytical skills and innovative solutions to drive operational excellence and improve workplace environments. Currently contracted with Southwest Airlines, with a track record of improving efficiency, compliance, and strategic decision-making.
Overview
6
6
years of professional experience
Work History
NOC Operations Services & Planning Specialist
HireGenics/Southwest
Dallas
05.2025 - Current
- Coordinate and manage schedules for more than 300 dispatchers and meteorologists, ensuring union contracts are upheld.
- Audit current and future training schedules to catch discrepancies early, and ensure full compliance.
- Build and use custom Excel macros that streamline manual tasks, and improve reporting accuracy.
Operations Manager
CVS Health
Lake Arrowhead
12.2024 - 05.2025
- Directed cross-department operations to enhance efficiency and service quality.
- Instituted cost-saving initiatives while exceeding workflow operations.
- Communicated with district leaders to improve prescription processing times on a national scale.
Senior Cost Managment Specialist
CVS Health
Lake Arrowhead
03.2024 - 05.2025
- Executed payroll and district performance audits for company compliance.
- Facilitated leadership training to align schedules with certain projects in order to maximize company assets
- Conducted district wide benefit audits, including data analysis for over 2000 employee slips
Tax Consultant
Self-employeed
Lake Arrowhead
02.2023 - 05.2025
- Offered tailored tax strategies to aid in cost savings and reimbursements.
- Provided financial guidance for individuals and small businesses.
- Strategize cost saving techniques in regard to annual deductions
Store Manager
Pharmacy of The Woods
Lake Arrowhead
08.2020 - 03.2024
- Oversaw inventory, scheduling, and compliance protocols in a regulated setting.
- Supervised staff training and ensured proper training techniques to improve customer relations.
- Facilitated regulatory compliance updates including but no limited to digital enchantments of pharmaceutical restraints
Pharmacy Technician Trainee
Pharmacy of The Woods
Lake Arrowhead
01.2020 - 07.2020
- Updated patient profiles, ensuring proper building codes with insurances.
- Developed a crisis management response to urgent after-hours requests.
- Established protocol for expiring medication disposal.
Education
Bachelor of Science - Microbiology
University of California Los Angeles
Los Angeles Associate of Arts - Business Administration And Management
College of The Canyons
Valencia, CASkills
- Excel formatting
- Data analyzation
- Cost and data auditing
- Leadership
- Communication
- Innovation
- Plan development
- Project Management
- Regulatory Compliance
- Risk Management
Timeline
NOC Operations Services & Planning Specialist
HireGenics/Southwest
05.2025 - Current
Operations Manager
CVS Health
12.2024 - 05.2025
Senior Cost Managment Specialist
CVS Health
03.2024 - 05.2025
Tax Consultant
Self-employeed
02.2023 - 05.2025
Store Manager
Pharmacy of The Woods
08.2020 - 03.2024
Pharmacy Technician Trainee
Pharmacy of The Woods
01.2020 - 07.2020
Bachelor of Science - Microbiology
University of California Los Angeles
Associate of Arts - Business Administration And Management
College of The Canyons