Brandon Swain
Columbia,MD
Summary
Detail-oriented Payroll Processor with four years’ experience processing payroll, managing payroll data, and providing excellent customer service. Adept at using payroll tools and taking accurate notes. Demonstrates excellence in teamwork when working on collaborative tasks and projects to achieve ideal outcomes and solutions.
Overview
5
5
years of professional experience
Work History
Sr. Processing Specialist
T. Rowe Price
- Executed flawless processing of financial requests for mutual fund and brokerage accounts, maintaining an impeccable 100% accuracy rate
- Conducted meticulous reviews of transaction requests, ensuring strict compliance with policies and regulations
- Utilized personal computers to adeptly prepare HR documents, employing complex formatting techniques
- Leveraged sophisticated software programs to extract, revise, and sort information from files, records, or databases, identifying opportunities to align business procedures with information technology for enhanced efficiency
- Engaged shareholders through outbound calls, providing detailed information on products and services
- Acted as an advisor in developing business policies, contributing valuable insights to the strategic direction of the organization
- Addressed escalated issues arising from operations processes, ensuring timely and effective resolutions
- Coordinated seamlessly with other departments to streamline processes and enhance cross-functional collaboration
- Provided daily support and training to staff, ensuring a consistently high standard of quality output
- Maintained vigilant awareness of client interaction quality, proposing technical or professional training where necessary to uphold exceptional standards.
Payroll Specialist
Maxim Healthcare Services
- Ensured the precise processing of weekly payroll information with an unwavering commitment to maintaining an exemplary 100% accuracy rate
- Expertly collected timesheet data and payroll information, meticulously entering it into payroll and administrative databases and software programs
- Conducted comprehensive calculations of wages, benefits, tax deductions, commissions, and other relevant components with acute attention to detail
- Compiled and reconciled payroll data, encompassing wages, exemptions, garnishments, and various employee benefits
- Demonstrated proficiency in preparing and processing paychecks, including handling stop payment requests and applying changes as needed
- Maintained a meticulous record-keeping system for payroll documentation and transactions, ensuring accuracy and compliance
- Addressed payroll-related inquiries with prompt and effective resolutions, fostering positive employee experiences
- Conducted account balance and payroll reconciliations, ensuring financial accuracy and compliance with established standards
- Prepared detailed financial reports for accounting and auditing purposes, contributing to the organization's financial transparency
- Generated periodic payroll reports for management review, providing valuable insights and supporting informed decision-making.
Airport Manager
Avis Budget Group
01.2015 - 01.2017
- Oversaw all activities at our airport location and ensured that everything ran smoothly and profitably
- Oversaw exempt and nonexempt employees and managed, planned, and executed staffing schedules based on business demands and transaction levels
- Managed a team of 8, identifying and implementing training and growth opportunities to help further their career
- Prepared monthly financial reports and analyzed financial data to provide recommendations on strategic business decisions.
Operations Manager
Avis Budget Group
01.2012 - 01.2013
- Directed operational tasks to ensure that fleet management were maximized
- Assured prompt, efficient handling and resolution of customer complaints
- Directed the training of new hires and continuously evaluated the work of existing employees to continue to exceed performance expectations
- Conducted interviews, onboarding tasks and rendered services in accordance with the organization's policies and set operational procedures.
Rental Sales Agent
Avis Budget Group
01.2012 - 01.2013
- Processed rental contracts by listening and identifying customer needs
- Upsold goods and services to improve the traveler's experience, while delivering excellent customer service.
Education
Bachelor of Science - Finance
University of Maryland University College
Adelphi, MD05.2026
Skills
- Customer Service
- Schedule oversight
- Data Entry
- Teamwork and Collaboration
- Proficient in Microsoft Suite
- 10-Key Touch
- Financial Transactions
- Data Reconciliation
- ADP
- Payroll Processing
- Financial reports
- Asset Management
Timeline
Airport Manager
Avis Budget Group
01.2015 - 01.2017
Operations Manager
Avis Budget Group
01.2012 - 01.2013
Rental Sales Agent
Avis Budget Group
01.2012 - 01.2013
Sr. Processing Specialist
T. Rowe Price
Payroll Specialist
Maxim Healthcare Services
Bachelor of Science - Finance
University of Maryland University College
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