Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Utilizies interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Barista
Sharetea
01.2020 - 02.2022
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Maintained a clean and organized workspace for optimal productivity and safety.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Barista
Starbucks
07.2022 - 03.2023
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Maintained a clean and organized workspace for optimal productivity and safety.
Cleaned counters, machines, utensils, and seating areas daily.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Server/Cashier
DIN TAI Fung Restaurant
03.2023 - 12.2023
Maintained a clean and orderly dining area for an enjoyable guest experience.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Served food and beverages promptly with focused attention to customer needs.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Security Guard
Allied Universal Security Services
12.2023 - Current
Enhanced overall security by conducting thorough patrols and monitoring premises.
Reduced incidences of theft by implementing effective access control measures.
Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Responded to emergencies promptly, ensuring the safety of all individuals on site.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.