Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Brandon Sythandone

Kent,WA

Summary

A dedicated and reliable service professional with a strong history of exceeding customer and team expectations. I am known for my solid work ethic, attention to detail, and commitment to delivering high-quality service. I work seamlessly with colleagues to maintain a positive and efficient work environment while also taking initiative to complete tasks independently. I adapt quickly to fast-paced settings, learning new procedures and adjusting to shifts in priorities as needed. With excellent communication skills and a proactive approach to problem-solving, I am excited to bring my energy and dedication to contribute to a team-focused, customer-centered environment.

Overview

4
4
years of professional experience

Work History

Intern (Client Hardware Support)

Costco Corporation Campus
09.2024 - Current
  • Resolved/Created ticket incidents on service now tool within Costco regions and Costco campus home office.
  • Worked with project team to contact Costco warehouses across regions to get mobile sign printers online and operating with users.
  • Conference room checks daily to ensure technology is working correctly before important meetings around campus.
  • Windows 10 troubleshooting within laptops and PCs such as HP, Lenovo, Chromebook. Interacting with users on campus and delivering rebuilt laptops.
  • HP printer troubleshooting/installation such as network settings & active directory.

Barista

Starbucks
07.2022 - 01.2024
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment
  • Operated espresso machines and commercial coffee brewers to create 20 - 30 beverages daily.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands
  • Cleaned counters, machines, utensils, and seating areas daily
  • Assessed workplace conditions to identify any hazardous materials or situations that could lead to injury or illness
  • Ensured proper handling, storage, labeling, and disposal of hazardous materials according to local laws and regulations

Barista

Sharetea
12.2021 - 11.2022
  • Prepared a wide variety of 20-30 boba tea drinks, ensuring quality and consistency in each serving daily.
  • Welcomed Customers, described menu items, took orders, and processed payments
  • Communicated efficiently with team members to ensure smooth operations during busy periods
  • Ensured a clean and organized workspace, including regular cleaning of equipment, counters, and customer areas

Customer Service Specialist

Seattle Great Wheel
06.2020 - 10.2021
  • Checked personal identifications during alcohol and tobacco sales
  • Responded promptly to requests for assistance, spills, and customer inquiries
  • Monitored the use of personal protective equipment to ensure compliance with safety policies
  • Conducted safety inspections of construction sites to identify potential hazards and compliance with regulations

Education

IT -

Seattle Central College
Seattle, WA

High School Diploma - undefined

Franklin Highschool
01.2020

Skills

  • Conflict Resolution
  • Multitasking and organization
  • Exceptional customer service
  • Strong work ethic
  • Adaptability and flexibility
  • Attention to detail
  • Client relationships
  • Initiative
  • Teamwork and collaboration

Timeline

Intern (Client Hardware Support)

Costco Corporation Campus
09.2024 - Current

Barista

Starbucks
07.2022 - 01.2024

Barista

Sharetea
12.2021 - 11.2022

Customer Service Specialist

Seattle Great Wheel
06.2020 - 10.2021

High School Diploma - undefined

Franklin Highschool

IT -

Seattle Central College
Brandon Sythandone