Brandon Taylor
San Diego,CA
Summary
Proven Automotive Lube Technician with a track record of enhancing productivity and customer satisfaction. Skilled in fluid replacements and preventive maintenance, coupled with exceptional customer service abilities. Demonstrated success in boosting sales through upselling and collaborative teamwork. Eager to apply comprehensive maintenance skills and customer-focused approach in a dynamic new role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Automotive Lube Technician
Self-employeed
03.2022 - Current
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Enhanced productivity by consistently completing lubrication tasks within specified timeframes.
- Improved customer satisfaction by providing efficient and accurate automotive maintenance services.
- Kept shop areas neat, clean, and free of safety hazards.
Customer Service Advisor/Automotive Lube Technician
Valvoline Instant Oil Change
03.2021 - 01.2022
- Responded to customer needs through competent customer service and prompt problem-solving.
- Provided exceptional support during peak periods or staff shortages, maintaining high levels of productivity.
- Boosted sales revenue with upselling techniques and comprehensive product knowledge.
- Collaborated with team members to achieve monthly targets and improve overall performance.
Education
High School Diploma -
Sports Academy JCCS
San Diego, CA05-2013
Skills
- Oil Changes
- Battery replacements
- Alternator/Starter replacement
- Fluid Replacement Knowledge
- Replacing parts
- Multi-point inspection
- Preventive Maintenance
- Willing to Learn
Certification
- ASE Valvoline 2021
Timeline
Automotive Lube Technician
Self-employeed
03.2022 - Current
Customer Service Advisor/Automotive Lube Technician
Valvoline Instant Oil Change
03.2021 - 01.2022
High School Diploma -
Sports Academy JCCS
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