Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Brandon Teer

Arlington

Summary

Accomplished IT leader with a proven ability in strategic IT planning and project management, emphasizing business growth. Specialized in Microsoft 365 governance and security, maintaining operational efficiency within 1% of budget. Actively seeks opportunities to streamline operations and enhance productivity. Focused on collaboration and achieving goals through innovative approaches and clear communication.

Overview

21
21
years of professional experience

Work History

Director of Information Technology

Heritage Partners Group
Dallas
03.2018 - Current
  • Led IT team to support over 100 QSR locations, overseeing recruitment, training, and retention.
  • Managed vendor relationships and sourced equipment to meet operational needs.
  • Utilized Power BI for monthly P&L analysis and GL reporting.
  • Reviewed and approved expense reports in Concur for accuracy.
  • Provided comprehensive IT support for C-level executives, both onsite and remotely.
  • Directed project management initiatives to align with strategic goals.
  • Contributed as member of Executive Leadership Team, reviewing budgets and cross-department collaborations.
  • Administered M365 for over 500 users, ensuring compliance with security standards and PCI regulations.

IT Operations Manager

Computer Junction
Dallas
02.2013 - 03.2018
  • Executed PC repairs to ensure optimal functionality for users.
  • Configured and supported networks to enhance connectivity and performance.
  • Deployed and maintained servers, ensuring reliability and efficiency.
  • Configured firewalls and managed switches to secure network infrastructure.
  • Installed and repaired network wiring to support seamless communication.
  • Sourced equipment for businesses, schools, medical facilities, and individual consumers.
  • Provided software and hardware installation and support for improved user experience.
  • Conducted data recovery operations to restore critical information.

General Manager / Lead Tech

WeDo Electronics
Dallas
06.2004 - 02.2013
  • Progressed from tech support agent to General Manager through dedication and performance.
  • Oversaw management duties across all departments to ensure operational efficiency.
  • Sourced equipment necessary for business operations and client needs.
  • Facilitated onboarding and training programs to enhance employee skills.
  • Provided technical support remotely and on-site for businesses and consumers, resolving complex issues.
  • Performed repairs for both iPhone and Android phones, ensuring high-quality service and customer satisfaction.
  • Conducted soldering tasks for electronic repairs, maintaining product integrity.
  • Installed and repaired network cables to optimize connectivity solutions.

Skills

  • Strategic IT planning, risk management, infrastructure design, and implementation
  • Vendor relations, sourcing, and management
  • Project management, execution, and oversight
  • Microsoft 365 governance and administration, video conference technologies, Active Directory, VoIP, iOS, Android, TCP/IP, SCCM, network infrastructure, Intune
  • Power BI data analysis
  • Team leadership
  • Employee training and development
  • Budget management
  • Data security, recovery, and regulatory compliance
  • Business continuity planning
  • Effective communication and excellent organizational skills

Accomplishments

  • Heritage President's Award: 2021 and 2023

Timeline

Director of Information Technology

Heritage Partners Group
03.2018 - Current

IT Operations Manager

Computer Junction
02.2013 - 03.2018

General Manager / Lead Tech

WeDo Electronics
06.2004 - 02.2013

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Brandon Teer