Brandon Thelwell-Romney
Kissimmee,FL
Summary
Highly efficient and results-driven professional with over 10 years of experience in sales and client-focused consulting, currently completing a degree in Software Engineering, with an expected graduation in April 2026. Proven ability to analyze client needs, deliver tailored solutions, and build strong, long-term relationships. Brings a unique blend of technical problem-solving skills and real-world business experience, with a strong foundation in customer-centric thinking, communication, and adaptability. Seeking an entry-level software engineering role where analytical skills, collaboration, and a results-oriented mindset can drive impactful solutions.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Portrait Consultant (Remote)
Enchanted Fairies
Plano, TX
08.2024 - 03.2025
- Gave guest a once in a lifetime experience over a Zoom Premiere meeting showcasing the portraits their children or themselves took in one of our 34 studios across the country.
- Maintained a professional, fun, and informative 1-hour meeting for guest where I displayed the different type of fine art pieces the company does for 8 guest each day.
- Presented guest the different exclusive collection options to choose from which range from digital portraits, custom handcrafted storybooks, and archival quality wall art portraits.
- Upsold collections to guest from prices as high as $7,800 to as low as $2,500 for either a one time payment or walked them through the companies pay over time options to offer the flexibility of paying over time.
- Maintained a KPI of $65,000-$70,000 a month surpassing the monthly goal of $50,000 each month.
Realtor
Robert Slack LLC
Orlando, FL
10.2023 - 05.2024
- Represented buyers and sellers in real estate transactions, delivering world-class service throughout the process.
- Managed company-provided leads and actively engage with potential clients to convert leads into successful sales.
- Conducted property showings, client consultations, comparative market analyses (CMAs), and listing presentations.
- Negotiated offers, contracts, and terms on behalf of clients while maintaining their best interests.
- Maintained active communication with clients, providing consistent updates, advice, and support.
- Accurately updated and maintain CRM records to track client activities and transaction statuses.
- Attended team meetings, coaching sessions, and training opportunities to continuously sharpen skills and market knowledge.
- Stayed current with local market trends, new listings, and changes in the real estate industry.
- Worked collaboratively with transaction coordinators, marketing teams, and leadership to ensure a smooth process for every client.
Realtor
Coldwell Banker Realty
Winter Park, FL
01.2023 - 10.2023
- Represented buyers, sellers, and investors in real estate transactions, providing expert advice and guidance from consultation through closing.
- Prospected for new leads through networking, marketing, open houses, and referrals.
- Conducted property showings, market analysis, pricing strategies, and negotiation on behalf of clients.
- Developed and maintain strong client relationships by providing frequent communication, follow-up, and market insights.
- Created customized marketing plans for listings utilizing Coldwell Banker's tools, digital platforms, and resources.
- Prepared and present offers, counteroffers, and all necessary paperwork in compliance with local, state, and federal laws.
- Coordinated transaction processes with lenders, inspectors, attorneys, and title companies.
- Continuously updated CRM systems with client interactions, property information, and transaction status.
- Stayed informed on market trends, inventory, pricing strategies, and best practices through ongoing training and education.
- Maintained the highest standards of professionalism, ethics, and client confidentiality.
Buyers Agent (Realtor)
Mark Spain Real Estate
Orlando, FL
05.2022 - 12.2022
- Served as a trusted advisor to clients through every step of the home-buying journey, from consultation to closing.
- Managed a high volume of qualified, company-provided buyer leads.
- Conducted client needs assessments to match buyers with properties that meet their goals and preferences.
- Scheduled and conducted property showings efficiently and professionally.
- Educated clients on market conditions, pricing, and negotiation strategies.
- Wrote, presented, and negotiated offers to ensure the best possible outcome for buyers.
- Coordinated with lenders, inspectors, title companies, and other real estate professionals to ensure a smooth closing process.
- Maintained active communication with clients through phone, text, and email, providing regular updates and guidance.
- Used CRM tools and company systems to manage leads, client communications, and transactions accurately.
- Uphold Mark Spain Real Estateʼs standards for professionalism, customer service, and teamwork.
Realtor Assistant
Florida Buyers Realty
Kissimmee, FL
11.2020 - 04.2022
- Assisted Realtors with daily administrative tasks including scheduling appointments, preparing contracts, and maintaining client communications.
- Managed and update client databases, CRM systems, and property listings (MLS).
- Coordinated showings, open houses, and property tours.
- Communicated professionally with clients, title companies, lenders, and other agents to ensure smooth transactions.
- Prepared and review real estate documents, marketing materials, and presentations.
- Conducted online research for property listings, market analysis, and neighborhood insights.
- Supported marketing efforts including social media posting, email campaigns, and flyer distribution.
- Ensured all paperwork is compliant with legal regulations and brokerage standards.
- Provided excellent customer service by responding promptly to inquiries and offering timely updates throughout the buying process.
- Assisted with miscellaneous office duties such as filing, organizing, and running occasional errands related to transactions.
New Home Sales Assistant
New Home Star
Orlando, FL
10.2019 - 03.2020
- Greeted and register all prospective buyers, providing a welcoming and professional first impression.
- Assisted New Home Sales Consultants with day-to-day activities including setting appointments, following up with leads, and supporting home tours.
- Answered customer questions about the home buying process, available inventory, and community amenities.
- Maintained the cleanliness, organization, and presentation of model homes, sales centers, and inventory homes.
- Helped prepare marketing materials, event promotions, and community signage as needed.
- Collected and manage customer information in CRM systems for accurate tracking and follow-up.
- Supported sales efforts by gathering competitive market data and assisting with administrative tasks.
- Provided accurate and timely information to customers, ensuring a smooth and positive experience.
- Collaborated with the construction and operations teams to ensure homes and communities are 'show ready.'
- Attended training sessions and team meetings to enhance product knowledge and selling skills.
Timeshare Sales Representative
Vacation Village at Parkway
Orlando, FL
11.2018 - 09.2019
- Greeted and engage resort guests to promote the benefits of vacation ownership.
- Delivered professional, informative, and enthusiastic sales presentations.
- Built rapport with potential owners to understand their vacation needs and match them with the right ownership options.
- Handled objections and negotiate effectively while maintaining a customer-focused approach.
- Followed up with guests through calls, emails, and personal interaction to maximize sales opportunities.
- Maintained a thorough knowledge of resort amenities, ownership products, pricing, and financing options.
- Met or exceed individual and team sales goals.
- Attended regular training sessions and meetings to improve product knowledge and sales techniques.
- Ensured compliance with all company policies, legal regulations, and ethical standards during all interactions.
Retail Sales Associate
Trophy Room
Orlando, FL
09.2016 - 12.2018
- Welcomed and engaged every guest to create a memorable, high-end shopping experience.
- Delivered expert product knowledge, including the stories behind exclusive releases, collaborations, and Trophy Room heritage.
- Assisted customers in selecting merchandise, offering styling advice and personalized service.
- Processed transactions accurately and efficiently using POS systems.
- Maintained the storeʼs visual presentation, ensuring merchandise is neatly displayed and organized.
- Stayed updated on product launches, promotions, and brand events.
- Uphold all Trophy Room operational policies, procedures, and security standards.
- Assisted with inventory management, including stockroom organization and inventory counts.
- Worked collaboratively with team members to achieve store sales goals.
- Handled customer concerns or issues professionally, escalating when necessary.
Manta & Mako Ride Attendant
SeaWorld Orlando
Orlando, FL
02.2015 - 09.2017
- Operated rides according to established procedures and safety standards.
- Greeted guests, provide instructions on ride safety, and assist with boarding and exiting rides.
- Monitored rides while in operation to ensure guests are safely secured and following rules.
- Performed routine safety checks and report any mechanical or operational issues immediately.
- Maintained a clean and organized work area.
- Handled guest questions, concerns, and emergencies calmly and professionally.
- Enforced all park rules and safety regulations courteously but firmly.
- Communicated effectively with supervisors, maintenance crews, and fellow team members.
- Occasionally assisted with crowd control and line management.
Off-Property Concierge
Five Star Resort Marketing (Westgate Resorts)
Orlando, FL
05.2014 - 07.2015
- Engaged with potential guests in off-property locations to promote the benefits of visiting the resort or attending a tour presentation.
- Offered incentives such as discounted vacation packages, gifts, or attraction tickets to qualified guests to encourage participation.
- Effectively qualified prospects based on pre-established guidelines and schedule their appointments or tours.
- Maintained expert knowledge of resort features, vacation ownership opportunities, and promotional offerings.
- Met and exceeded daily and weekly goals for guest contacts, tour bookings, and show rates.
- Delivered exceptional guest service while representing the brand with professionalism, enthusiasm, and integrity.
- Accurately completed required paperwork and update lead tracking systems promptly.
- Worked closely with marketing, sales, and resort teams to ensure a seamless guest experience from initial contact to tour attendance.
Education
Some College (No Degree) - Computer Science
Santa Fe College
Gainesville, FLSkills
- Software development
- Real estate transactions
- Market analysis
- Data analysis
- Presentation skills
- Effective communication
- Code debugging
- Customer service
- Cold calling
- Negotiation
- Communication
- Customer satisfaction
- Sales training
- CRM software
- Networking
- CSS
Personal Information
- Citizenship: U.S. Citizen
Certification
Florida Real Estate License - Gold Coast Real Estate Schools - Received 2018
Timeline
Portrait Consultant (Remote)
Enchanted Fairies
08.2024 - 03.2025
Realtor
Robert Slack LLC
10.2023 - 05.2024
Realtor
Coldwell Banker Realty
01.2023 - 10.2023
Buyers Agent (Realtor)
Mark Spain Real Estate
05.2022 - 12.2022
Realtor Assistant
Florida Buyers Realty
11.2020 - 04.2022
New Home Sales Assistant
New Home Star
10.2019 - 03.2020
Timeshare Sales Representative
Vacation Village at Parkway
11.2018 - 09.2019
Retail Sales Associate
Trophy Room
09.2016 - 12.2018
Manta & Mako Ride Attendant
SeaWorld Orlando
02.2015 - 09.2017
Off-Property Concierge
Five Star Resort Marketing (Westgate Resorts)
05.2014 - 07.2015
Some College (No Degree) - Computer Science
Santa Fe College