Driven by a commitment to excellence, I leveraged my operations management and team leadership skills at Weathergard to enhance operational efficiency and foster a culture of accountability. My strategic planning and problem-solving abilities led to significant improvements in customer satisfaction and team productivity, positioning me as a key contributor to organizational success. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.
Hi, I’m
Brandon Thompson
Great Falls,MT
Summary
Overview
32
years of professional experience
Work History
Weathergard
Supervisor of Operations
04.1999 - 10.2022
Job overview
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
- Assisted in strategic planning efforts within the organization by providing valuable insights based on experience leading teams within similar industries.
- Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
- Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
- Coordinated with other departments to ensure smooth operation and timely completion of projects.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize customer satisfaction.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Kept high average of performance evaluations.
Hill Masonry
Masonry Assistant
04.1991 - 10.1998
Job overview
- Contributed to a safe work environment by maintaining cleanliness and organization of job sites.
- Supported masonry team in completing projects on schedule through diligent work and attention to detail.
- Participated in ongoing training sessions to continuously improve skills and stay current with industry best practices.
- Enhanced project efficiency by assisting with the accurate mixing and application of mortar.
- Aided in the successful completion of custom brickwork designs through careful attention to detail during installation processes.
- Streamlined workflow processes, organizing tools, equipment, and materials for easy access on site daily basis.
- Assisted in the construction of durable structures by cutting, shaping, and laying bricks according to design specifications.
- Facilitated timely completion of projects by ensuring adequate supply and preparation of materials before each workday.
- Ensured long-lasting results by properly sealing completed masonry structures against water damage and weathering effects.
- Reduced material waste through accurate measurements and efficient use of resources during masonry tasks.
- Mixed mortar, plaster and grout, manually, or using machines according to standard formulas.
- Assisted with installation, repair and rebuilding of Type structures.
- Spread grout between Type joints, removed excess materials and smoothed finishes for professional look.
- Readied surfaces for smooth installations by removing damaged materials and correcting minor imperfections.
- Read and understood project specifications to properly prepare grout, cleaning solutions and other mixtures.
- Set up and removed support structures such as folding ladders and scaffolding.
- Finalized installations with sealing agents and smooth lines of caulk.
Education
Montana State University - Great Falls College of TechnologyGreat Falls, MT
None from Business
University Overview
Skills
- Team Development
- Maintenance Oversight
- Staff Evaluation
- Recruitment and hiring
- Team Leadership
- Customer Service
- Decision-Making
- Operations Management
- Goal Setting
- Problem-Solving
- Staff Management
- Strategic Planning
- Staff Training
- Performance Management
- Project Management
- Employee relations and conflict resolution
- Operational Efficiency
- Management
- Policies and procedures implementation
- Health and safety compliance
- Employee Motivation
- Superb time management skills
- Client Relations
- Project Leadership
- Workforce Management
- Marketing
Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Availability
See my work availability
Not Available
Available
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Timeline
Supervisor of Operations
Weathergard
04.1999 - 10.2022
Masonry Assistant
Hill Masonry
04.1991 - 10.1998
Montana State University - Great Falls College of Technology
None from Business
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