Brandon Tilley

Conducted daily security patrols of assigned areas

• Enforced safety regulations and monitored access control points
• Investigated suspicious activity and reported findings to management

• Lead Technician in charge of approx 400 cameras and 1000 alarm points and 75 badge readers
• Identified security gaps and recommended upgrades to enhance facility's physical security
• Supervised training officers and coordinated training program for security staff
• Updated and disseminated safety and security training for museum staff and volunteers
• Coordinated security staffing needs for events

• Supervised every security shift (day, swing, grave)
• Created schedules and shift rotations for Security team
• Mediated conflicts between staff, volunteers, and guests
• Communicated with other departments to effectively meet needs of the museum

• Trained security officers, staff, and volunteers on museum safety, familiarity, and various security procedures
• Stood post in a professional, attentive manner
• Identified and appropriately corrected hazards to safety and security of the facility
• Remained professional and tactfully delivered customer service through many highly trafficked events