Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Tomlinson

Hudsonville

Summary

Accomplished Regional Director of Operations at Elite Hospitality Group, adept in operational efficiency and leadership training. Excelled in enhancing cost-efficiency, surpassing financial objectives, and fostering a positive culture. Proven track record in strategic planning and execution, with a focus on achieving high occupancy and profitability. Skilled in building strong teams and improving customer satisfaction.

Overview

11
11
years of professional experience

Work History

Regional Director of Operations

Elite Hospitality Group
01.2023 - Current

Facilitated company representation in interactions with relevant parties.

Managed hiring processes within community management team.

Directed comprehensive sales and marketing efforts in partnership with individual community directors to achieve high occupancy.

Coordinates with management teams to strategize for managing and reducing expenses.

Led renovation projects at Hampton Inn & Suites by Hilton, Springhill Suites by Marriott, and Residence Inn by Marriott.

Administered initiatives to enhance cost-efficiency and surpass financial objectives.

Reviewed building preventive maintenance programs to ensure adherence.

Mentored staff and cultivated a positive culture.

Facilitated retention efforts, training programs, and performance management processes.

Developed suitable reporting metrics to meet goals and objectives effectively.

General Manager

Elite Hospitality Group
05.2017 - 01.2023
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

Director of Sales

Elite Hospitality Group
11.2013 - 05.2017
  • Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
  • Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
  • Produced reports per week to analyze job performance against team goals.
  • Guided new leaders, creating a culture of continuous growth.
  • Championed organizational culture change initiatives that fostered collaboration, innovation, and continuous improvement across all levels of the organization.
  • Managed budgets effectively, ensuring optimal resource allocation for maximum return on investment.
  • Participated in promotional opportunities and onboarding of new accounts.
  • Analyzed market trends to inform strategic decision-making, adapting quickly to changing conditions for sustained success.
  • Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
  • Developed and executed successful business plans, resulting in increased market share and profitability.
  • Drove customer satisfaction scores up, utilizing detailed feedback mechanisms and prompt resolution strategies.

Education

Associate Of Applied Business - Hospitality

University of Phoenix
Online
2014

Skills

  • Operational efficiency
  • Data-driven decision making
  • Workforce planning
  • Cross-functional coordination
  • Leadership training
  • Strategic planning and execution
  • Strategic planning
  • Quality assurance
  • Operations oversight
  • Business management
  • Process improvements
  • Cost control
  • Risk mitigation
  • Schedule oversight
  • Resource allocation
  • Capital spending
  • Financial controls implementation
  • Retail build outs
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team leadership
  • Team collaboration
  • Active listening
  • Effective communication
  • Verbal and written communication
  • Decision-making
  • Customer service management
  • Effective leader
  • Relationship building
  • Customer relations
  • Staff training/development
  • Team building
  • Employee motivation
  • Self motivation

Timeline

Regional Director of Operations

Elite Hospitality Group
01.2023 - Current

General Manager

Elite Hospitality Group
05.2017 - 01.2023

Director of Sales

Elite Hospitality Group
11.2013 - 05.2017

Associate Of Applied Business - Hospitality

University of Phoenix
Brandon Tomlinson