Accomplished Regional Director of Operations at Elite Hospitality Group, adept in operational efficiency and leadership training. Excelled in enhancing cost-efficiency, surpassing financial objectives, and fostering a positive culture. Proven track record in strategic planning and execution, with a focus on achieving high occupancy and profitability. Skilled in building strong teams and improving customer satisfaction.
Facilitated company representation in interactions with relevant parties.
Managed hiring processes within community management team.
Directed comprehensive sales and marketing efforts in partnership with individual community directors to achieve high occupancy.
Coordinates with management teams to strategize for managing and reducing expenses.
Led renovation projects at Hampton Inn & Suites by Hilton, Springhill Suites by Marriott, and Residence Inn by Marriott.
Administered initiatives to enhance cost-efficiency and surpass financial objectives.
Reviewed building preventive maintenance programs to ensure adherence.
Mentored staff and cultivated a positive culture.
Facilitated retention efforts, training programs, and performance management processes.
Developed suitable reporting metrics to meet goals and objectives effectively.