Brandon Toms
Fresno
Summary
Dynamic Application Engineer with a strong background at Trillium Flow Technologies, adept at delivering customized fluid handling solutions. Proven ability to analyze system requirements and enhance product development, leveraging excellent communication skills and a deep understanding of mechanical design. Committed to operational excellence and fostering collaborative relationships to drive customer satisfaction.
Overview
27
27
years of professional experience
Work History
Application Engineer
Trillium Flow Technologies
05.2001 - Current
- Collaborate with customers to understand technical requirements and challenges, providing customized solutions using Trillium Flow Technologies’ products and services.
- Conduct product demonstrations, presentations, and training sessions to highlight product features, benefits, and applications.
- Provide expert technical support throughout the sales process, addressing inquiries, troubleshooting issues, and assisting with product selection.
- Partner with the sales team to develop technical proposals and cost-effective solutions that align with customer needs and product capabilities.
- Prepare detailed quotations, technical documents, and product specifications in support of commercial opportunities.
- Work closely with engineering and product development teams to relay customer feedback, identify enhancement opportunities, and contribute to new product development.
- Analyze application data and system requirements to recommend appropriate product configurations and system designs.
- Prepare and maintain accurate technical documentation, including specifications, data sheets, and installation guidelines.
- Stay current with industry trends, competitive technologies, and advancements in fluid handling equipment to support effective customer communication.
- Participate in trade shows, industry events, and customer visits to represent Trillium Flow Technologies and promote its full product portfolio.
- Foster strong relationships within the industry to identify new opportunities and strengthen brand presence.
- Ensure all activities comply with Trillium’s safety policies and quality management systems.
- Observe all ISO 9001 and ISO 14001 requirements and promote a culture of operational excellence.
Test Lab Tech
Manpower (Floway Pumps)
05.2000 - 05.2001
- Led laboratory workflows, ensuring efficient and accurate testing processes.
- Ensured compliance with industry standards and regulatory requirements in all lab activities.
- Collaborated with cross-functional teams to support product development projects.
- Streamlined data management systems for better accuracy and accessibility of test results.
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Maintained documentation on tests performed in lab.
- Documented information by maintaining daily logs and equipment record books.
Cashier
McDonald's
02.1999 - 05.2000
- Processed transactions accurately and efficiently in high-volume settings.
- Maintained cleanliness and organization at service counters and dining areas.
- Assisted customers with menu selection and provided exceptional service.
- Trained new cashiers on operational procedures and customer service standards.
- Collaborated with team members to streamline order fulfillment processes.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Clovis West High School
Clovis, CA06-1999
Skills
- Strong understanding of fluid handling systems, mechanical design, and process applications
- Proficiency in reading and interpreting engineering drawings and technical data
- Excellent communication, presentation, and interpersonal skills with a customer-focused mindset
- Ability to manage multiple projects and priorities in a fast-paced environment
- Collaborative team player committed to core values of Integrity, Excellence, Collaboration, and Customer Focus
Timeline
Application Engineer
Trillium Flow Technologies
05.2001 - Current
Test Lab Tech
Manpower (Floway Pumps)
05.2000 - 05.2001
Cashier
McDonald's
02.1999 - 05.2000
High School Diploma -
Clovis West High School