Brandon Trent
Chesapeake,VA
Summary
Seasoned Service Manager bringing 4 years of service experience. Proficient in business practices, standards of operation and customer needs. Empowering leader with passion for developing teams with focus on exceptional service delivery and customer retention.
Overview
5
5
years of professional experience
Work History
Surgical Assistant
EVMS
05.2023 - Current
- Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
- Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
- Kept views unobstructed by retracting, sponging, and suctioning surgical sites.
- Assisted in complex surgical procedures, demonstrating adaptability and knowledge across multiple disciplines.
Service Manager
Carrabbas
01.2022 - 03.2023
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
Server
Carrabbas
09.2019 - 01.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Neurobiology And Anatomy
Old Dominion University
Norfolk, VA12.2025
Skills
- Critical thinking abilities
- Teamwork and Cooperation
- Surgical Instrument Knowledge
- Setting up and operating equipment
Timeline
Surgical Assistant
EVMS
05.2023 - Current
Service Manager
Carrabbas
01.2022 - 03.2023
Server
Carrabbas
09.2019 - 01.2022
Bachelor of Science - Neurobiology And Anatomy
Old Dominion University
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