Brandon Truong
Sales Associate
1014 Sw 49th Ave,FL
Summary
Highly motivated IT Technician with extensive customer service and sales experience trying to leverage my interpersonal and technical skills to pursue a career in IT Network Administration. Outgoing sales driven professional with track record of increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service as well as a confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Overview
7
7
years of professional experience
1
1
Language
Work History
IT System Support Technician
Autonation
01.2025 - Current
- Provided remote support to users across multiple locations, demonstrating flexibility and adaptability in problemsolving.
- Provided basic end-user troubleshooting and desktop support.
- Collaborated with cross-functional teams for seamless integration of IT services throughout the company.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Configured hardware, devices, and software to set up work stations for employees.
Sales Associate
Grieco Ford of Fort Lauderdale
09.2022 - 12.2024
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Lou Bachrodt Chevrolet
01.2019 - 09.2022
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
High School Diploma -
Coconut Creek High School
Coconut Creek, FLSkills
Remote support
Software installation
Troubleshooting skills
Customer service
Sales development
Teamwork and collaboration
Multi-tasking strength
Business development
Problem-solving skills
Goal oriented
Timeline
IT System Support Technician
Autonation
01.2025 - Current
Sales Associate
Grieco Ford of Fort Lauderdale
09.2022 - 12.2024
Sales Associate
Lou Bachrodt Chevrolet
01.2019 - 09.2022
High School Diploma -
Coconut Creek High School