Brandon Underwood

• Managed a team of 15 electrical engineers, coordinated nationwide infrared inspections, and repairs for high-profile clients.

• Coordinated and managed on-site, webinar, and self-paced safety training courses

• Conducted weekly client meetings for Verizon, FedEx, and Bungee to address any issues and improve client satisfaction

• Created Purchase Orders, Change Orders, and kept our financial tracking tool up to date for all safety training and inspections

• Kept project schedules up to date in our PM tools (Workfront + Salesforce)

• Oversaw technician job routing to achieve 96.5% on-time arrival for all appointments.

• Consistently exceeded all five Comcast reporting metrics.

• Progressed to Router Level II.

• Directed leasing truck repairs for a 700+ truck fleet, overseeing 18 technicians.

• Maintained over 95% of preventive maintenance compliance for leasing truck fleet, significantly reducing breakdowns and cost savings.

• Managed inventory, parts ordering, receiving, and processing invoices.

• Handled emergency breakdown calls after hours, ensuring minimal fleet downtime.

• Achieved top 50% sales-performance metrics for six consecutive months.

• Collaborated with Branch Managers to oversee a 200+ car fleet.

• Integral contributor to achieving the highest customer satisfaction score across all Denver-area