Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Valenzuela

El Paso

Summary

Dynamic leader with a proven track record at Walmart, adept in merchandising skills and shrinkage prevention. Excelled in boosting sales through innovative social media strategies and enhancing team performance by effective staff development. Demonstrated expertise in both technical troubleshooting and fostering strong team dynamics. Achieved significant improvements in operational efficiency and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Digital Team Lead

Walmart
05.2023 - Current
  • This position is the manager for the online grocery department. I am in charge of 28 associates and one supervisor. I'm responsible for making sure we complete all orders, and that quality is ensured for our customers. I am in charge of making schedules and a marketing plan for our online grocery, and I'm also responsible for maintaining and/or increasing metrics.
  • I develop social media marketing strategies to help brand the company and increase sales.
  • Manage the creation of marketing materials, collateral, and sales support tools.
  • I ensure that the budget is maintained to consistently keep within monetary parameters.
  • Analyze market trends, customer requirements, and competitive strategy to identify opportunities for increasing customer and business value.

Fresh Team Lead

Walmart
08.2022 - 05.2023
  • Kept inventory purchases in line with demand to minimize loss.
  • Performed cycle counts and monthly inventory audits.
  • Delegated work to staff, setting priorities and goals.
    Remained calm and professional in stressful circumstances and effectively diflused tense situations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes,
  • Proposed or approved modifications to project plans.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Created training modules and documentation to train staff.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.

Academy Trainer

Walmart
01.2022 - 07.2022
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.

Team Associate

Walmart
01.2019 - 01.2022
  • Worked hard to learn required tasks quickly to maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Built and maintained working relationships with peers and upper management.
  • Looked for ways to go above and beyond job requirements,
  • Upheld high standards of productivity and quality in operations.
  • Addressed customer needs, responding to specific requests.
  • Operated forklifts and overhead cranes to move supplies and finished products.
  • Improved knowledge and productivity through continuous education and learning from senior team leaders.

Loss Prevention Manager

El Paso Snax
11.2017 - 01.2019
  • Managed nineteen diffèrent locations with my team of four. These locations had self-use kiosk's that the customer used to buy various food items and beverages. Kiosks were stationed at call centers, colleges, dealerships, office buildings, and factories.
    Reviewed loss prevention exception reports and cash discrepancies.
    Maintained documents of all loss prevention activity:
    Conducted thorough investigations of theft-related issues with the potential to impact company operations and objectives negatively.
  • Developed and facilitated training programs and materials on loss prevention practices, policies, and operations.
  • Implemented both individual and group training for executive and loss prevention personnel,
  • Was in charge of I.T. Such as building computers for the accounting staff, solving technical issues, and also applying new software.
  • Communicated investigation findings, areas of opportunity, and future prevention techniques to drive loss prevention improvements.
  • Identified and reported theft, reducing unsafe conditions or hazards.
  • Interviewed individuals suspected of intemal theft or shoplifting

Education

Associate Of Business Administration -

El Paso Community College
El Paso, TX

Frontline Manager & Leadership Certification -

Denver University
Denver, CO
12.2024

GED -

Texas Education Agency
Dallas, TX
08.2017

Skills

  • Merchandising skills
  • Shrinkage prevention
  • Setting production goals
  • Coordinating schedules
  • Invoice processing
  • Brand management
  • Troubleshooting
  • Good work ethic
  • Staff development
  • Workforce Management
  • Salesforce Management
  • Computer skills
    Supervision & leadership
  • Organizational skills
    Security equipment familiarity
  • Asset protection
  • Team building
  • People skills
  • Safety protocol
  • Presentations
  • Hardware updates
  • Hardware diagnostics
    MS Office proficiency
  • Computer configurations
    System upgrades
  • Mechanical abilities
  • Troubleshooting and analysis
  • Budgeting and Expenditures
  • Decision Making

Timeline

Digital Team Lead

Walmart
05.2023 - Current

Fresh Team Lead

Walmart
08.2022 - 05.2023

Academy Trainer

Walmart
01.2022 - 07.2022

Team Associate

Walmart
01.2019 - 01.2022

Loss Prevention Manager

El Paso Snax
11.2017 - 01.2019

Associate Of Business Administration -

El Paso Community College

Frontline Manager & Leadership Certification -

Denver University

GED -

Texas Education Agency

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