BRANDON VASCONEZ
Miami,FL
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons.
Overview
3
3
years of professional experience
Work History
Bar Waiter
La Chismosa
01.2022 - 12.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Increased bar revenue by upselling premium beverages and promoting special offers.
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
- Assisted in inventory management, tracking stock levels, and ordering supplies as needed.
- Collaborated with bartenders to prepare and serve high-quality cocktails and mixed drinks.
- Assisted with bartending duties during high-volume shifts.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Communicated with guests to record orders and assess needs.
Lab Assistant
Group Optiservices
06.2023 - 10.2023
- Improved lens production quality by implementing advanced inspection techniques and maintaining clean work environments.
- Maintained high customer satisfaction with timely delivery of accurately produced prescription lenses.
- Continually sought opportunities to improve personal skills and knowledge, attending industry training sessions and applying new learning to daily tasks.
- Collaborated with team members to efficiently meet production goals.
- Used specialized tools to repair and adjust eyeglasses.
- Assembled eyeglass frames and lenses.
- Cleaned finished lenses and eyeglasses using cloths and solvents.
Uber Driver
Uber
01.2021 - 08.2023
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
Delivery Driver
Group Optiservices
01.2023 - 06.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Education
Associate of Arts - Music Technology
EAS Audio And Sound School
Medellin Colombia07.2025
Associate of Arts - Motorcycle Maintenance And Repair Technology
ATEC
Medellin Colombia11.2022
High School Diploma -
Salazar Herrera
Medellin Colombia11.2019
Skills
- Customer Service
- Tableside Service
- Payment Processing
- Cleaning and sanitization
- Complaint resolution
- Cash Handling
- POS Systems
- Beverage Service
- Memory retention
- Excellent Communication
- Problem-Solving
- Service prioritization
Motorcycle customization
General Maintenance
installation of performance kit
Work Preference
Work Type
Full TimePart TimeImportant To Me
Flexible work hoursPersonal development programsTimeline
Lab Assistant
Group Optiservices
06.2023 - 10.2023
Delivery Driver
Group Optiservices
01.2023 - 06.2023
Bar Waiter
La Chismosa
01.2022 - 12.2023
Uber Driver
Uber
01.2021 - 08.2023
Associate of Arts - Music Technology
EAS Audio And Sound School
Associate of Arts - Motorcycle Maintenance And Repair Technology
ATEC
High School Diploma -
Salazar Herrera
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