Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brandon Vella

Oak Ridge,TN

Summary

Results-driven store manager with expertise in retail operations, including opening and closing procedures, banking, merchandising, and recruitment. Proven track record of maintaining efficient and organized operations that consistently exceed performance expectations. Committed to enhancing productivity and achieving operational excellence across all store functions.

Overview

15
15
years of professional experience

Work History

Store Manager

The Fresh Market
Knoxville, Tennessee
10.2023 - Current
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Strengthened work flow productivity by hiring, managing and developing top talent.

Store Manager

The Fresh Market
Chattanooga, Tennessee
08.2020 - 10.2023
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Recruited, trained and supervised new employees.
  • Maintained accurate records of employee performance reviews.
  • Created weekly work schedules for store personnel.
  • Monitored inventory levels and placed orders to restock shelves.
  • Assessed operational efficiency of the store's departments.

Club Manager

Sam’s Club
01.2019 - 01.2020
  • Oversees all day to day activity and assignments to ensure growth, along with using data to track progress and goals.
  • Provide support, development, training, technology adoption, mentoring and to ensure general standards were achieved daily within all departments.
  • Communicate with all shifts regarding accomplishments, goals and general direction.
  • Coordinate and host events within the community such as Second Harvest/Habitat for Humanity.

Co-Manager

Sam’s Fayetteville NC
Fayetteville, NC
01.2018 - 01.2019
  • Provide support and development with hiring, training, technology, merchandising, membership and all other aspects of the business.
  • Follow up with leadership team to discuss goals and daily progress.
  • Adjust day to day operations to meet and or exceed company standards and growth.
  • Coordinate with Club Manager daily to ensure all directives were achieved and planning for future goals.

Fresh Market Manager

Sam’s Club
01.2017 - 01.2018
  • Multi-unit operator overseeing 16 Clubs.
  • Provide supervision and development for management in multiple facilities by hiring, providing direction, setting expectations, accountability and guidance.
  • Follow up to ensure customer service and general standards were met across all facilities.

Fresh Assistant Manager

Sam’s Club
01.2016 - 01.2017
  • Ensure fresh comp and growth year over year.
  • Managing and exceeding all compliance related metrics.
  • Manage all member incidents and work directly with members to resolve issues.

General Merchandise Manager

Sam’s Club
01.2015 - 01.2016
  • Worked closely with my team to build a solid foundation for consistent growth.
  • Maintain replenishment levels throughout the building.
  • Challenged associates to exceed expectations and strive for excellence regarding operational metrics and general standards.
  • Hold daily meetings using reports and data to celebrate wins and future goals.

Membership

Sam’s Club
01.2014 - 01.2015
  • Drive revenue to exceed club growth.
  • Coordinated with team to hire, train, and develop future talents.
  • Established relations with new and existing member and business in the community.

Overnight Manager

Sam’s Club
01.2010 - 01.2013
  • Responsible for ensuring all overnight process were completed.
  • Introduced new technology to increase performance and time management.
  • Ensure all transition, moves and deadlines were met.

Education

High School Diploma -

Oliver Springs High School
Oliver Springs, TN
05-2005

Skills

  • Customer service
  • Team building
  • Employee training
  • Visual merchandising
  • Performance management
  • Conflict resolution
  • Operational efficiency
  • Product merchandising
  • Store displays
  • Reliable
  • Multitasking and organization
  • Team leadership
  • Problem-solving
  • Budgeting and cost control
  • Root-cause analysis
  • Critical thinking
  • Supervision and leadership

References

  • Chad, Hooper, Reginal Fresh Director Southeast, 407-461-2344, Sam’s Club
  • Susan, Prince, Wal-Mart Academy, 865-368-1235, Wal-mart
  • Mike, Burns, Club Manager, 321-795-1761, Sam’s Club
  • John, Mcgahee, Reginal Sales Representative Southeast, 904-540-3089, Synchrony
  • Tony, Street, Club Manager, 336-782-5107, Sam’s Club

Timeline

Store Manager

The Fresh Market
10.2023 - Current

Store Manager

The Fresh Market
08.2020 - 10.2023

Club Manager

Sam’s Club
01.2019 - 01.2020

Co-Manager

Sam’s Fayetteville NC
01.2018 - 01.2019

Fresh Market Manager

Sam’s Club
01.2017 - 01.2018

Fresh Assistant Manager

Sam’s Club
01.2016 - 01.2017

General Merchandise Manager

Sam’s Club
01.2015 - 01.2016

Membership

Sam’s Club
01.2014 - 01.2015

Overnight Manager

Sam’s Club
01.2010 - 01.2013

High School Diploma -

Oliver Springs High School

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