Brandon Vilala
Oakley,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ambitious, career-focused job seeker, anxious to obtain an entry-level operator position to help launch career while achieving company goals.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Consulting Analyst
4MBT Consulting
Brentwood, CA
06.2018 - 08.2021
- Introduced new methods, practices and systems to reduce turnaround time.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Enhanced client satisfaction ratings by resolving difficult customer issues through completion.
- Worked within a family owned business
Busser
Black Bear Diner Restaurant
Oakley, CA
11.2018 - 08.2019
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Assisted wait staff with timely food delivery and guest requests.
- Provided attentive service and proactively assessed guest needs.
- Assisted customers with carry-out service.
Home Stager/Furniture Mover
Restyled Spaces
Brentwood, CA
09.2020 - 09.2021
- Consulted with clients to determine architectural preference to meet overall design goals.
- Eliminated downtime and maximized revenue by providing top project quality control.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
- Delivered exceptional level of service to more than 80+ customers by listening to concerns and answering questions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Sales Associate
Dick's Sporting Good
Pleasanton, CA
02.2021 - 04.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new and potential customers.
- Processed product returns and assisted customers with other selections.
- Tracked stock daily by using company inventory management software.
- Achieved perfect attendance and on-time record.
- Increased sales by 5% by offering advice on purchases and promoting additional products.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Product Flow Specialist
Best Buy Inc
Brentwood, CA
10.2020 - 01.2021
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked with retail customers to understand needs and provide excellent service.
- Served customers and followed outlined steps of service.
Head Busser
Zephyr Bar & Grill
Brentwood, CA
04.2021 - 10.2021
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Kept close eye on 100+ customers hourly to quickly spot leaving guests and clear tables for future patrons.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Worked well in diverse team settings by partnering with others to complete tasks.
Package Handler
FedEx
Tracy, CA
08.2021 - 11.2021
- Loaded package containers onto forklifts and transported into packaging areas.
- Removed debris and hazardous materials from packing area to avoid contamination.
- Handled inventory control and cycle counting procedures.
- Informed purchasing team of missing or damaged items immediately when unloading and receiving.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Documented warehouse stock each day and reported inventory totals to supervisor.
Package Handler
UPS
Oakley, CA
10.2021 - 03.2022
- Loaded package containers onto forklifts and transported into packaging areas.
- Assisted warehouse manager with during busy periods, developing new skills while boosting warehouse efficiency.
- Handled inventory control and cycle counting procedures.
- Followed verbal and written instructions to properly move and ship products.
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
Traffic Control Technician
RoadSafe Traffic Systems
Antioch, CA
02.2022 - Current
- Routed traffic around construction sites for worker and driver safety.
- Worked with foreman to create effective temporary traffic control schemes.
- Wrote daily safety reports and gave to foreman.
- Served as informational resource for community, answering questions about traffic ordinances and policies and addressing questions and complaints.
- Assembled signs and cones to direct traffic through construction sites.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
Education
High School Diploma -
Liberty High School
Brentwood, CA 08.2016 - 06.2020
Associate of Arts - Business Management
Los Medanos College
Pittsburg, CASkills
- Planning and Coordination
- Collaboration
- Wrapping and Boxing
- Scheduling Proficiency
- Materials Handling and Transport
- Teamwork
- Freight labeling
- Invoice verification
- Traffic Control
- Proficient Learner
- Operated Work Vehicles and Tools
Certification
- Power Industrial Truck Certification Card
- ATSSA Flagger Certification
Timeline
Traffic Control Technician
RoadSafe Traffic Systems
02.2022 - Current
Package Handler
UPS
10.2021 - 03.2022
Package Handler
FedEx
08.2021 - 11.2021
Head Busser
Zephyr Bar & Grill
04.2021 - 10.2021
Sales Associate
Dick's Sporting Good
02.2021 - 04.2021
Product Flow Specialist
Best Buy Inc
10.2020 - 01.2021
Home Stager/Furniture Mover
Restyled Spaces
09.2020 - 09.2021
Busser
Black Bear Diner Restaurant
11.2018 - 08.2019
Consulting Analyst
4MBT Consulting
06.2018 - 08.2021
High School Diploma -
Liberty High School
08.2016 - 06.2020
Associate of Arts - Business Management
Los Medanos College
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