Brandon Virgen
Seminole
Summary
Expert in delivering exceptional guest service, managing large sections, and maximizing sales through menu knowledge. Proven ability to thrive under pressure, resolve conflicts, and maintain high service standards to drive repeat business.
Overview
11
11
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work History
Waitor
Outback Steakhouse
Ocala
12.2021 - 03.2026
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed orders accurately using point-of-sale system.
- Coordinated with kitchen staff to ensure timely food delivery.
Waitor
Applebee's Neighborhood Grill & Bar
Ocala
06.2016 - 02.2020
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed orders accurately using point-of-sale system.
- Coordinated with kitchen staff to ensure timely food delivery.
Cashier
McDonald's Restaurant
Ocala
11.2014 - 06.2016
- Processed customer orders efficiently and accurately at high-volume fast-food restaurant.
- Operated cash register and managed financial transactions with precision.
- Maintained cleanliness and organization of dining area and workstations.
Education
Vanguard Highschool
Ocala, FLSkills
- Guest relations
- Menu knowledge
- Adaptability in fast-paced environments
- Point-of-sale system
- Salesmanship
- Reliability and punctuality
- Upselling techniques
- Positive and professional
Certification
- Food Handler Training Program. (Certificate #US4147883)
References
- Carla Forgette (727) 452-1982 Ex. Manager
- Marissa Elizabeth (352)270-1649 Ex. Manager
- Timothy Botchev (352) 422-7114 Mentor
Timeline
Waitor
Outback Steakhouse
12.2021 - 03.2026
Waitor
Applebee's Neighborhood Grill & Bar
06.2016 - 02.2020
Cashier
McDonald's Restaurant
11.2014 - 06.2016
Vanguard Highschool