Brandon Vore
Indiana,PA
Summary
Versatile professional with experience in customer service, tech support, and effective communication. Skilled at quickly resolving issues and delivering high-quality results. Eager to continuously learn and grow.
Overview
10
10
years of professional experience
Work History
Pharmacy/Knapp Technician
Diamond Drugs
04.2023 - Current
- Accurately measure, count, and label medications, including liquids and solid dosages
- Operate conveyor belt systems to organize and distribute medications into container totes
- Maintain a clean and organized work environment to ensure safety and efficiency
- Maintain detailed records of inventory and shipments to ensure seamless operations
Owner
BumblesBangerz LLC
10.2020 - Current
- Freelance Writing
- Social insights & data analytics
- Following demographics
- Content optimization
- Sports wager consultant
- Marketing/promotion
Customer Service Representative
Reliant Holdings
10.2019 - 12.2021
- Proficient in assisting customers with website navigation and resolving technical issues
- Demonstrated ability to identify issues, develop solutions, and ensure customer satisfaction
- Adept at employing sales strategies to retain customers and encourage loyalty
- Record caller information and maintain accurate records
- Provide general information about company services and policies
- Direct calls to appropriate departments or personnel
- Fast and accurate typing skills, ensuring efficient data entry and communication
Online Retailer
Ebay
01.2018 - 01.2021
- Company Overview: online retailer
- Creating listings including detailed item description
- Photographing, Testing, Cleaning and Preparing items
- Handling customer inquiries and issues
- Recording all transactions, costs and deposits
- Shipping logistics, tracking, and insurance claims
- Inventory management/organization
- Roughly $2,000 in monthly sales
- Online retailer
Kitchen Manager
Brunzies
09.2014 - 10.2019
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Cross-trained and coordinated scheduling with team members to ensure seamless service
- Maintained high standards of customer service during high-volume, fast-paced operations
- Followed food safety procedures according to company policies and health and sanitation regulations
- Communicated openly and honestly with team during each shift to ensure it ran smoothly
- POS system management
- RAMP & SERVSAFE certifications
Education
Diploma - General
Indiana Area School District
Indiana, PA01.2012
Skills
- Critical thinking
- Leadership
- Time management
- Customer service
- Conflict resolution
- Organization
Timeline
Pharmacy/Knapp Technician
Diamond Drugs
04.2023 - Current
Owner
BumblesBangerz LLC
10.2020 - Current
Customer Service Representative
Reliant Holdings
10.2019 - 12.2021
Online Retailer
Ebay
01.2018 - 01.2021
Kitchen Manager
Brunzies
09.2014 - 10.2019
Diploma - General
Indiana Area School District
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