Brandon Wallace
Las Vegas,NV
Summary
A Focused, detail-oriented Security Assistant Manager with 10 years protecting corporate assets and maintaining safety. Sharp-eyed Security Investigator with eight years of surveillance and investigation work. Adept at researching, analyzing and investigating with strong command of applicable laws, codes and regulations. Enthusiastic investigator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Proficient in training and mentoring security employees to maintain high standards of security down to the last team member. Well-versed in patrolling grounds, monitoring feeds and conducting screenings.
Overview
17
17
years of professional experience
Work History
Assistant Security Manager
Vdara Las Vegas Hotel At CityCenter
Las Vegas, NV
03.2021 - Current
- Attended safety meetings, conferences and seminars to improve skills, gain expert knowledge and network with industry specialists.
- Conducted education, training and professional development programs to increase security personnel efficiency.
- Observed departing personnel to reduce unauthorized removal of property.
- Administered and maintained employee ID badge system to increase site security and track and manage employees and assets.
- Monitored key control access system to prevent unauthorized entry to building.
- Oversaw parking surveillance to support designated parking areas and minimize suspicious activity.
- Supplied security coverage by managing staff schedules to meet operational needs of facility.
- Monitored video surveillance feed and system alerts for suspicious activity.
- Verified excellence in regards to security programs, strategies and plans within fast-paced and high-risk environments.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
- Developed improved training methods with focus on public safety and officer awareness.
- Investigated incidents and wrote reports.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored property and investigated any areas of suspicion.
- Kept team compliant with security protocols and appearance standards.
- Oversaw team of up to 10 security officers and managed administrative duties, including scheduling and performance evaluations.
- Supervised grounds, employee entrances and exits and security officers on duty.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Demonstrated commitment to public safety by patrolling events and well-populated establishments.
- Submitted documentation for weekly payroll, managed schedules and enforced policies.
- Reviewed and analyzed safety and security programs and proposed revisions and innovations.
- Developed contingency plans to formulate response and procedures for emergency situations.
- Investigated, prepared and submitted incident reports using Itrak.
- Conducted drills to keep security staff on alert and proficient with established plans.
- Monitored property and investigated areas of suspicion.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Security Investigator
Aria Resort & Casino
Las Vegas, NV
10.2018 - 03.2021
- Collected documentation such as witness statements, video recordings and photographs to support case findings.
- Set up both auditory and visual monitoring and recording devices.
- Conducted surveillance for up to eight hours at time.
- Investigated fifteen cases per year, including theft and fraud.
- Uploaded all evidence into case management system each day.
- Conducted mobile and stationary surveillance on subjects of fraud investigations.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Maintained excellent attendance record, consistently arriving to work on time.
- Monitored social media and online sources for industry trends.
- Resolved theft problems, improved operations and provided exceptional client support.
Security Officer
Aria Resort and Casino
3730 S. Las Vegas Blvd, Las Vegas, NV 89109
04.2012 - 10.2018
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Detected suspicious activities and watched for criminal acts and rule infractions.
- Monitored and authorized entrance and departure of employees and visitors.
- Circulated among visitors, patrons and employees to preserve order and protect property.
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
- Monitored and reported suspicious activities to local authorities.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.
- Performed surveillance of suspects using cameras.
Asset Protection and Receiving
Best Buy
3820 S Maryland Pkwy, Las Vegas, NV 89119
04.2011 - 07.2012
- Detected suspicious activities and watched for criminal acts and rule infractions.
- Monitored and authorized entrance and departure of employees and visitors.
- Monitored and reported suspicious activities to local authorities.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Secured all doors in office and main building after hours.
- Inspected equipment, structures and materials to identify causes of errors and defects.
- Stocked and replenished merchandise according to store merchandising layouts.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Cleaned and organized store, including checkout desk and displays.
- Alerted customers to upcoming sales events and promotions.
- Identified potential shoplifters and alerted management.
- Welcomed customers into store and helped them locate items.
- Educated customers about brand to incite excitement about company's mission and values.
- Resolved all customer complaints in professional manner while prioritizing customer satisfaction.
Driver and Warehouse Attendant
Las Vegas Windustrial
4560 Wynn RD, Las Vegas, NV 89103
01.2009 - 08.2011
- Delivered to residential and commercial locations.
- Successfully avoided time delivery delays by carefully planning best routes.
- Received pick-ups and delivered them to warehouse.
- Inspected product load for accuracy, and safely move it around warehouse or facility to ensure timely and complete delivery
- Obtained receipts or signatures for delivered goods and collected payment for services when required
- Inspected cargo for count accuracy.
- Used manual jack to unload at customer site.
- Checked vehicles to ensure that mechanical, safety, and emergency equipment is in good working order
- Inspected and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes, to ensure that vehicles are in proper working condition
- Read bills of lading to determine assignment details
- Reported any mechanical problems encountered with vehicles
- Directed 5 warehouse shipping associates.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Used item numbers to properly stock warehouse.
- Loaded and unloaded pieces into boxes for shipment.
- Maximized sales by shipping on time and accurately.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
Overnight Stocker
Walmart
Henderson, NV
02.2008 - 01.2011
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Completed regular cycle counts and inventory audits.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Checked for outdated and overripe grocery items and removed from inventory.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Checked aisles for spills to complete quick clean-up.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Scanned shelves and product cases to locate expired, outdated and spoiled items.
- Supported promotional plans by updating signage with price changes.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Met incoming trucks and used forklifts to move pallets to staging areas.
- Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
- Maintained store assets with effective loss prevention strategies.
- Stocked shelves to match planogram images and instructions.
- Transported merchandise pallets to move in warehouse.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Stocked designated items on shelves, end caps and displays.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Kept work areas neat, clean and free from debris.
Education
High School Diploma - undefined
Chaparral High School
2005
Skills
- Superior customer service
- Ethical and honest
- Calm in crisis situations
- Weapons training
Timeline
Assistant Security Manager
Vdara Las Vegas Hotel At CityCenter
03.2021 - Current
Security Investigator
Aria Resort & Casino
10.2018 - 03.2021
Security Officer
Aria Resort and Casino
04.2012 - 10.2018
Asset Protection and Receiving
Best Buy
04.2011 - 07.2012
Driver and Warehouse Attendant
Las Vegas Windustrial
01.2009 - 08.2011
Overnight Stocker
Walmart
02.2008 - 01.2011
High School Diploma - undefined
Chaparral High School
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