Summary
Overview
Work History
Education
Skills
Certification
Timeline
Manager
Brandon Waltrip

Brandon Waltrip

Technical Writer
Carrollton,TX

Summary

Technical Writer with extensive knowledge of electronics, hardware, and APIs. Committed to fast turn around and accurate writing. Adept at writing instruction manuals, user guides, and updating previous publications.

Overview

3
3
years of professional experience
1
1
Certificate

Work History

Technical Writer

Cellgate
Carrollton, TX
02.2023 - Current
  • Collaborates with internal teams to develop processes and procedures for hardware/software applications.
  • Works with SMEs to create electronic hardware installation manuals.
  • Uses Sharepoint and Salesforce to launch new documentation for in-house teams, creating granular permission sets company-wide for file/folder access.
  • Composes and maintainers user manuals, product specifications, installation instructions, quick reference guides, troubleshooting procedures and other related materials.
  • Utilizes Power Automate to push these updates to documentation in specialized flows to the appropriate departments.
  • Maintains a library of existing technical documents and manuscripts.
  • Coordinates the review process for all deliverables prior to release.
  • Organizes document versions using version control software such as Git or Subversion.
  • Works closely with engineering staff to ensure that product documentation was accurate, complete, concise, consistent, up-to-date, usable and accessible.
  • Works on API implementation and tutorials in video, print, and web format.
  • Utilizes Visio and Lucidchart to create workflows for company-wide process implementation.
  • Conducts interviews with developers and engineers to gain an understanding of the products being documented.

Title Assistant

Miller George & Suggs PLLC
Plano, TX
04.2022 - 02.2023
  • Worked as a legal assistant to title attorneys
  • Drew up assignments, UALs, correction instruments, releases, affidavits, etc...
  • Used Macros to improve reports in Excel

Report Analyst

Sandler Law Group
Dallas, TX
02.2021 - 02.2022
  • Ran routine external and internal SQL queries as reports to be utilized by our servicing team and multiple clients
  • Ran and analyze specialized ad hoc reports to find abnormalities and mistakes in data entry
  • Analyzed the output of all reports to find ways to improve their query mechanisms and find gaps in reporting
  • Cleaned all data for duplicates and abnormalities
  • Wrote new queries to pull more relevant data from the work portal for loan entries
  • Analyzed trends to find bottlenecks in production and ways to fix them
  • Utilized reports to audit team members for data entry errors
  • Solved diverse problems to boost profitability and efficiency
  • Conducted data analysis and created reports to track progress against goals.
  • Utilized SQL queries to extract relevant data from databases for report generation.

Education

Associate of Arts -

The University of Montana
Missoula, MT
01.2015

Bachelor of Business - Currently Enrolled

University of Texas
Richardson, TX

Skills

  • Adobe Suite (FrameMaker, InDesign, Illustrator, Photoshop, RoboHelp, Premiere Pro, AfterEffects)
  • Hardware Installation Manuals
  • Marketing Brochures
  • Software/API Documentation
  • Project Management
  • Graphics Creation
  • Desktop Publishing
  • Subject Matter Expertise
  • Jira/Github
  • Microsoft Excel (Advanced)
  • Alarm Systems
  • Access Control Systems
  • Wiring/Relays
  • Procedural Manuals
  • Lucid Chart/Visio Flowcharts
  • Titan Forms
  • External Team Collaboration
  • Version Control
  • Documentation Management
  • Interactive Forms
  • Process Flow Management
  • Video Tutorial Creation
  • Microsoft Office Suite Project Integration

Certification

  • Google Data Analytics Professional Certificate (June 2023)

Timeline

Technical Writer

Cellgate
02.2023 - Current

Title Assistant

Miller George & Suggs PLLC
04.2022 - 02.2023

Report Analyst

Sandler Law Group
02.2021 - 02.2022

Associate of Arts -

The University of Montana

Bachelor of Business - Currently Enrolled

University of Texas

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Brandon WaltripTechnical Writer