Brandon T. Washington
Carrollton,Texas
Summary
Hardworking Shipping Clerk offers abilities in supply management and storage organization. Diligent about completing daily assignments and looking for ways to improve operations. Great at tracking inventory and managing shipments.
Overview
16
16
years of professional experience
Work History
Shipping Clerk
Lozier/CASI USA
Frisco, TX
08.2023 - Current
- Ensured that all outgoing items were properly labeled with correct information such as destination addresses, weight limits.
- Verified shipping documents for accuracy.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Maintained inventory control system to ensure accurate tracking of all shipped items.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Packed, sealed or affixed postage to prepare materials for shipping.
Content Moderator Analyst
Genpact LLC
Richardson, TX
08.2018 - 03.2023
- Managed to complete over 300+ identification job profiles, protection, and use of data assets.
- Gathered, defined, and refined requirements, led project design, and oversaw data implementation.
- Developed and delivered business information solutions.
- Authored full Center of Enablement design plan optimized for governance and performance metrics sought by clients.
- Worked flexible hours across nights, weekends plus holiday shifts.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with strong work ethic.
Customer Service Representative
GEA North America
09.2015 - 03.2018
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Exhibited high energy and professionalism when dealing with over 100+ clients and staff.
- Provided excellent customer care by responding to requests, assisting with product selection also handling ordering functions.
- Clarified customer issues and determine the root cause of problems to resolve product or service complaints.
- Provided primary customer support to internal and external customers
Forklift/Reach Truck Operator
Nestle USA
09.2011 - 08.2014
- Transported goods between warehouse locations according to shipment and storage needs.
- Maneuvered forklift safely in congested and confined areas using safety technique maneuvering through tight areas.
- Unloaded 20+ trailers with different materials and goods at designated locations for best project availability.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Removed orders from storage, wrapped and staged for shipments.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Sit-down Forklift Operator/Shipping Dock Worker
Fed Ex Freight
07.2008 - 08.2011
- Operated forklift to move pallets and heavy items on and off vehicles.
- Kept warehouse clean with daily cleaning, organizing and sanitizing of high-touch surfaces.
- Counted inventory by sections or for complete audits.
- Packed and palletized items for shipment on outbound trailers.
- Loaded bulk and route delivery trucks with warehouse goods.
- Verified orders from shipping and receiving documentation to complete accurate transfers.
Education
Bachelor of Science - Administration
Southern New Hampshire University
Manchester, NH05.2026
High School Diploma -
Pine Bluff High School
Pine Bluff, AR05-2005
Skills
- Forklift Operator
- Warehouse Material Handling
- Project Management
- Budget Planning
- Social Media
- Planning
- Communication
- Database Optimization
- Leadership
- Complex Problem-Solving
- Data Integration
- Systems Analysis
- Shipping Procedures
- Loading and Unloading
- Forklift Operation
- Certified Forklift Driver
Timeline
Shipping Clerk
Lozier/CASI USA
08.2023 - Current
Content Moderator Analyst
Genpact LLC
08.2018 - 03.2023
Customer Service Representative
GEA North America
09.2015 - 03.2018
Forklift/Reach Truck Operator
Nestle USA
09.2011 - 08.2014
Sit-down Forklift Operator/Shipping Dock Worker
Fed Ex Freight
07.2008 - 08.2011
Bachelor of Science - Administration
Southern New Hampshire University
High School Diploma -
Pine Bluff High School
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