Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Brandon Waterhouse

American Fork,UT

Summary

A seasoned leader in the hospitality sector, I elevated Trureligion Pancake and Steakhouse by implementing strategic initiatives that significantly boosted efficiency and profitability. My expertise in business management and knack for fostering team collaboration resulted in a substantial increase in profit margins. Skilled in supply chain optimization and adept at enhancing customer relations, I drive success through innovation and effective human resources management.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Owner/Manager

Trureligion Pancake and Steakhouse
Orem, UT
10.2023 - Current
  • Developed strategic plans to increase profitability and efficiency.
  • Implemented quality assurance processes to ensure product excellence.
  • Conducted performance reviews for employees on a regular basis.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Employed and managed vendors by negotiating deliverables, cost and expected quality.
  • Managed daily operations of business, including hiring and training staff.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Led startup and creation of operational procedures and workflow planning.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Hired and trained new department managers to increase team oversight and productivity.
  • Oversaw budgeting and financial management.
  • Developed policies and procedures for the organization.
  • Reviewed legal documents related to business operations.
  • Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.

BOH Manager

Trureligion Pancake and Steakhouse
Orem, UT
06.2020 - 10.2023
  • Monitored kitchen staff performance, providing feedback as necessary to ensure high standards of food production.
  • Resolved conflicts between kitchen staff members efficiently while maintaining a positive working environment.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Maintained accurate records of inventory, ordering, receiving, and storage.
  • Ensured quality standards are met for all products served.
  • Reviewed invoices from vendors for accuracy prior to submitting payment requests.
  • Scheduled staff shifts based on customer demand and budget constraints.
  • Oversaw the hiring process for back-of-house personnel, conducted interviews, and trained new employees.
  • Assisted staff by serving food and beverages or bussing tables.
  • Promoted safe working conditions by monitoring safety procedures and equipment.

Education

High School Diploma -

Woodcreek Highschool
Roseville
07-2015

Skills

  • Small business operations
  • Team oversight
  • Product branding
  • Profit and loss
  • Business management
  • Accounting expertise
  • Supply chain optimization
  • Staff management
  • Administrative oversight
  • Customer relations
  • Hiring and staffing
  • Sales management
  • Human resources

Affiliations

  • Paddle Boarding
  • Agriculture
  • Exercise

Accomplishments

  • Eagle Scout
  • Small Business Owner

Certification

  • Serve Safe Certification (Management Level)
  • Food Handlers Permit
  • CPR/AED Certification

Languages

English
Professional

References

References available upon request.

Timeline

Owner/Manager

Trureligion Pancake and Steakhouse
10.2023 - Current

BOH Manager

Trureligion Pancake and Steakhouse
06.2020 - 10.2023

High School Diploma -

Woodcreek Highschool

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Brandon Waterhouse