Brandon Wellhausen
Greenview,IL
Summary
Veteran in full circle recruitment hiring in the financial and technical fields. Years of experience in recruiting new team members in roles from VP level down to asst managers. Technical roles hiring for 16 different STEM level careers.
Overview
19
19
years of professional experience
Work History
Admissions Representative
Universal Technical Institute
05.2018 - Current
- Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications.
- Scheduled Number appointments to meet with students face-to-face and discuss education plans.
- Provided exceptional customer service to all inquiries from prospective students, parents, and educators seeking information about the institution and its programs.
- Enhanced communication within the admissions office by creating regular reports detailing recruitment efforts, trends, and projections to share with colleagues and management.
- Maximized resources by effectively utilizing CRM software to track communication efforts with potential applicants throughout their decision-making process.
- Assisted in meeting annual enrollment goals by consistently achieving personal recruitment targets set forth by management each academic year.
- Expanded outreach opportunities by representing the institution at college fairs, high school visits, and community events promoting higher education.
- Collaborated with various departmental staff to organize activities, presentations and meetings for potential enrollees.
- Collaborated with other departments to ensure a seamless transition for incoming students, addressing any concerns or issues promptly.
Human Resources/Operations Manager
Best Buy
09.2015 - Current
- Duties include all staffing, hiring, retention, and training of new and retained associates that includes no less than 147 employees in a $42 million a year store
- In charge of payroll and work scheduling of operations, front end, and merchandising teams
- Responsible for counseling, coaching, attendance, and performance reviews of associates
- Manage all time exceptions and job coding
- Responsible for all Operations of the store including store inventory, Order Management System (OMS), replenishment of merchandise, stockroom integrity, and damage defective items
- Responsible for driving customer service satisfaction
- Responsible for driving associates to obtain credit applications for customers
- All duties are performed under OSHA regulations.
Human Resources/Operations Manager
Kohl’s Department Store
10.2013 - Current
- Duties include all staffing, hiring, retention, and training of new and retained associates that includes no less than 158 employees and approximately 200 during the peak holiday shopping season, in a $26 million a year store
- In charge of payroll and work scheduling of all associates
- Responsible for counseling, coaching, attendance, and performance reviews of 80 associates
- Responsible for all Operations of the store including store inventory, Merchandise Location System (MLS), replenishment of merchandise, stockroom integrity, and damage defective items
- Responsible for driving customer service satisfaction up 2.6% overall in 2014 in the Springfield store
- Responsible for driving associates to obtain credit applications for customers with the result of Springfield Kohl’s being #2 in the entire district
- Served repeatedly as the Credit Captain for the entire district of 11 stores
- All duties are performed under OSHA regulations.
Recruiting Supervisor
Security Finance
05.2012 - 10.2013
- Responsible for sourcing, vetting, and selecting Assistant Managers and Manager In Waiting positions for the Illinois territory; consisting of 58 statewide branches
- Responsible for New Hire installation, orientation, and instructing 3 and 4 day training classes in Illinois and facilitated hiring and training classes in states outside of my territory including North Carolina and South Carolina
- Responsible for all New Hires paperwork and all communications with State Vice President, Supervisors and Branch Managers throughout the hiring and training processes
- Maintained a 5.71 percent turnover rate for New Hires, ranking in the top two of the company.
Media Consultant
Yellowbook
10.2011 - 05.2012
- Responsible for existing clients marketing strategies including: Website development SEO/SEM programs, Web Reach campaigns, direct mailers, mobile optimization, and online stores
- Responsible for new businesses marketing strategies including: market research on competitors, the customers they are seeking and what ROI they are trying to achieve
- Then, working with the business giving advice on which product(s) will help reach their goals
- Required to make a monthly, quarterly, and yearly goal set by the company based on market parameters.
CFH Manager
Kohl’s Department Store
12.2008 - 10.2011
- Duties included, hiring, training, coaching, employee counseling and if necessary, termination, and retention of up to 200 or more employees in a $33 million a year department store
- Responsible for maintaining and implementing all Customer Service programs utilizing Kohl’s policy of “Yes We Can”
- Responsible for the overall management of the CFH sales floor to include store inventory integrity, presentation and replenishment of merchandise available for purchase by customers, advertisement pricing, markdowns of items, sales and in-stock percentages while implementing the Kohl’s Customer Service Policy of “Yes We Can” to ensure outstanding customer satisfaction
- The Springfield, IL
- Kohl’s store achieved Top 50 in sales performance and achieved multiple times under my supervision, one of the top in soliciting customers for credit applications and approvals in the district and region
- Ranked in the top two by Kohl’s in the region for the potential opportunity to become a Store Manager.
Educational Representative
Universal Technical Institute
05.2005 - 12.2008
- Duties included the recruitment and retention of current and potential students which consisted of qualifying potential students via the phone; recruitment presentations in-home and to 150 schools in 55 Illinois counties (out of 102) in assigned geographic sales territory
- Placement and enrollment of students in NASCAR, Harley Davidson, Automotive, Diesel, Industrial, Motorcycle and Marine Mechanic’s programs
- Responsible for achieving monthly and yearly sales goals while operating under a budget
- Maintained database of enrolled and potential student leads to include follow up conferences to ensure continued student interest and academic capability
- Created and developed relationships with automotive dealers in 55 Illinois counties to ensure placement of students after graduation from programs.
Education
None - Business
Lincoln Land Community College
Springfield, IL06.1998
Skills
- Leadership Qualities
- Excellent interpersonal skills
- Higher Education Knowledge
- Ethics and integrity
- Detail Oriented
- Creative Thinking
- Team Leadership
- Active Listening
- Relationship Building
- Phone and Email Etiquette
Activities
- Board Member, Prevent Child Abuse, Illinois
- Volunteer, Athens Fall Festival Committee, Athens, IL
Timeline
Admissions Representative
Universal Technical Institute
05.2018 - Current
Human Resources/Operations Manager
Best Buy
09.2015 - Current
Human Resources/Operations Manager
Kohl’s Department Store
10.2013 - Current
Recruiting Supervisor
Security Finance
05.2012 - 10.2013
Media Consultant
Yellowbook
10.2011 - 05.2012
CFH Manager
Kohl’s Department Store
12.2008 - 10.2011
Educational Representative
Universal Technical Institute
05.2005 - 12.2008
None - Business
Lincoln Land Community College
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