I am a passionate and dedicated recent graduate from Gwinnett Technical College, having earned my Associate's Degree in Cybersecurity in May 2024. Currently, I am pursuing additional certifications to enhance my expertise in this dynamic field. I am eager to secure an entry-level position in IT where I can apply my strong technical skills and commitment to continuous growth. With a solid foundation in independent work and exceptional customer service skills, I am well-prepared to contribute effectively to any team.
- Maintain a clean and organized workspace to create a welcoming environment for customers.
- Handle high-pressure situations calmly, staying composed during busy periods and difficult interactions.
- Resolve customer complaints while ensuring a tidy checkout area.
- Treat customers right and make them feel welcomed, valued, and appreciated by answering questions about the products sold throughout the store.
- Count the money in the cash drawer at the beginning and end of each shift.
- Unloaded pallets and deliveries, and organized products within the warehouse.
- Supported company compliance by adhering to relevant regulations, guidelines, and best practices throughout the receiving process.
- Maximized workspace efficiency by effectively utilizing available equipment, including pallet jacks, hand trucks, and forklifts during receiving.
- Organized storage areas to optimize material movement and minimize labor hours.
- Communicated regularly with my supervisor to report progress, discuss any issues, and seek guidance.
- Maintained detailed records of field measurements and collected data.
- Minimized potential hazards by following safety guidelines during all field assignments.
- Collaborated with other field technicians to resolve complex technical issues.
- Prepared and submitted reports to document work performed and provide updates on progress to management.
- Assisted in training new hires on company protocols, which contributed to an overall increase in productivity within the department.
- Provided one-on-one mentoring to assist individuals in reaching their full potential within the organization.
- Facilitated team-building exercises to enhance collaboration among department members.
- Fostered a culture of continuous learning by advocating for professional development opportunities.
- Maintained a clean and organized work environment, consistently meeting safety standards.
- Delivered exceptional customer service by addressing inquiries, resolving issues, and creating a welcoming atmosphere for guests.
- Promoted critical thinking and problem-solving skills through engaging and interactive activities.
- Guided students in setting goals and managing their time to encourage independent learning.
- Created a positive learning environment to motivate students and reduce anxiety.
- Offered homework assistance using tailored curricula and materials.
- Implemented personalized study strategies to enhance academic performance and boost students’ confidence.