Summary
Overview
Work History
Education
Timeline
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BRANDON WILKERSON

Summary

Seeking a long term opportunity to join a stable and growing company that is driven by success and determination. As an individual who thrives on hard work and robust aspirations in a career and in life, my skills and goals would be an astronomical asset in achieving organizational objectives.

Overview

4
4
years of professional experience

Work History

Inventory Control Specialist

Kubota Tractor Corporation
Grapevine, TX
02.2024 - Current
  • Built and implemented a multi-functioning inventory database management system.
  • Lead meetings with various depaments to address aging equipment and rolled out company-wide processes for shipping, auction, and ordering new equipment.
  • Auctioned and disposed of more than $9 million worth of aging equipment.

Client Support Specialist III

Paycom
Grapevine
05.2023 - 02.2024
  • Built and managed relationships with 45+ long term assigned clients over phone, zoom, and email totaling in over $2.5 Million of company revenue.
  • Lead meetings with business owners, company executives, and HR departments to implement usage strategies and provide system training.
  • Investigated, troubleshooted, and resolved high volumes of client inquires, software issues, and leveraged technology to align with client organizational objectives.
  • Actively engaged in continuous learning and self-improvement through weekly training programs to stay up to date on legislation impacting clients and enhancing system knowledge across all aspects of Human Resources.
  • Collaborated and troubleshooted with internal departments to resolve software issues through Jira ticketing system.

Manager

Planet Fitness
Nacogdoches
01.2021 - 05.2023
  • Started as associate and promoted within 6 months to supervisor of a facility with 5000+ members.
  • (6X) Texas region employee of the month.
  • Hired and trained a high-performing team to meet and exceed goals, led team meetings, and one-on-one coaching sessions.
  • Constructed and organized work schedules.
  • Coordinated with 3rd party companies to make necessary repairs and changes in the facility, payables, and participated in business-to-consumer marketing.
  • Answered incoming calls, addressed customer complaints to restore customer satisfaction, and implemented corporate mission statements/scripts to sell memberships to potential new members.
  • Participated in work travel (out of state) locations to temporarily train and manage employees.

Education

Bachelor of Arts (B.A.) - Information Technology

Stephen F. Austin State University
05.2023

Timeline

Inventory Control Specialist

Kubota Tractor Corporation
02.2024 - Current

Client Support Specialist III

Paycom
05.2023 - 02.2024

Manager

Planet Fitness
01.2021 - 05.2023

Bachelor of Arts (B.A.) - Information Technology

Stephen F. Austin State University

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