Accomplished Production Supervisor with vast knowledge and skill in a variety of operating environments. Proven track record of success in implementing new procedures and processes, which led to cost savings and improved quality, safety and profit. Expert knowledge and skill in 5S, process flow, process arrangement, new parts launch, employee involvement teams and quality concepts. Ability to coach, train and motivate employees. Seeking an opportunity to show how my dedication and experience can be an asset to your organization.
Overview
19
19
years of professional experience
Work History
Production Supervisor
ZF TRANSMISSIONS
Gray Court, SC
12.2017 - Current
Supervise and Train production employees for growth and development by ensuring employees are qualified and trained in assigned position.
Monitor and Evaluate performance of team leaders and employees through constructive feedback.
Written reviews and corrective counseling, etc.
Report results of the shift in a specific and complete manner.
Kaizen Specialist/CNC Machinist
JTEKT NORTH AMERICA
Piedmont, SC
12.2011 - 12.2017
Essential Duties and Accountabilities: Problem Solving, Lead and teach A3/8 Step Problem Solving activities,
Process Observations and Time Studies. Monitor/participate in studies-facilitate follow up meetings to present
concerns and improvements ideas JPS Presentation, Conduct studies and collect data, Build PowerPoint
presentations, Present presentations to upper management. Kaizen Workshops/Problem Solving events, Lead/
coach Kaizen workshops, Ability to take cross-functional teams through the 8 Steps of Problem Solving QC
(Quality Circle) Team Facilitation/Mentoring-facilitate /Coach QC teams, Mentor and train QC teams & QC team
leaders, Team building exercises, and 7 Basic Quality tools.
CNC Machinist Knowledge of reading blueprints, drawings, tools, and gauges, Quality control and inspection and material handling.
Retail Sales Leader
Straight Request Products
Simpsonville, SC
2003 - 2011
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Issued receipts and processed refunds, credits or exchanges.
Logged reports, expenses, receipts and sales documents into digital database.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Monitored sales team performance and provided constructive feedback.
Led sales team to exceed quarterly sales goals.
Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
Kept detailed track of sales and customer information in company system.
Studied product and local markets to adjust sales pitches and adapt strategies for optimized sales.
Trained, coached and mentored new sales associates for maximum performance.