ROXANNE NELSON
Garland,TX
Summary
With over 19 years of experience as an Orthopedic Medical Assistant, notably with Baylor Scott and White, I excel in patient-focused care and clinical operations. My expertise in EMR/EHR systems and ability to remain calm under duress have significantly contributed to enhancing patient outcomes and operational efficiency.
Overview
18
18
years of professional experience
Work History
Medical Assistant
Spine Team Texas
Rockwall, TX
08.2022 - 09.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Inspected equipment to ensure proper working order prior to use on patients.
- Organized patient charts before each day's clinic sessions began.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Processed orders for medical supplies and lab equipment.
- Changed dressings on wounds to prevent infection and check for healing.
- Contacted medical facilities to schedule patients for admission.
Medical Assistant
Baylor Scott and White
Dallas, USA
04.2013 - 08.2022
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Authorize drug refills and provide prescription information to pharmacies
- Clean and sterilize instruments and dispose of contaminated supplies
- Prepare and administer medications as directed by a physician
- Show patients to examination rooms and prepare them for the physician
- Explain treatment procedures, medications, diets, or physicians' instructions to patients
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures
- Perform routine laboratory tests and sample analyses
- Contact medical facilities or departments to schedule patients for tests or admission
- Schedule Surgery and Post Op Appointments
- Change dressings on wounds
- Set up medical laboratory equipment
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms
- Greet and log in patients arriving at office or clinic
- Schedule appointments for patients
- Inventory and order medical, lab, or office supplies or equipment
Medical Assistant
Sports Medicine Clinic of North Texas
Dallas, USA
05.2005 - 03.2013
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Authorize drug refills and provide prescription information to pharmacies
- Clean and sterilize instruments and dispose of contaminated supplies
- Prepare and administer medications as directed by a physician
- Show patients to examination rooms and prepare them for the physician
- Explain treatment procedures, medications, diets, or physicians' instructions to patients
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures
- Perform routine laboratory tests and sample analyses
- Contact medical facilities or departments to schedule patients for tests or admission
- Change dressings on wounds
- Set up medical laboratory equipment
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms
- Greet and log in patients arriving at office or clinic
- Schedule appointments for patients
- Inventory and order medical, lab, or office supplies or equipment
Education
Surgical Tech - Orthopedic Medical Assistant and Surgery
CONCORDE CAREER COLLEGE
Dallas, TX09.2014
Skills
- Orthopedic Medical Assistant and Surgery Scheduler for over 19 years
- Patient-focused care
- Calm and level-headed under duress
- Trustworthy companion
- Patient assessments and care
- Vital signs monitoring
- Clinical operations
- Medical records confidentiality
- Communicating with patient families
- Adaptable
- Patient-handling equipment
- Documentation expert
- Sterilization techniques
- Human anatomy and physiology
- Analytical decision-making skills
- Medical terminology proficiency
- Quick problem solver
- Preparing specimens and samples
- EMR / EHR
- Compassionate
- CPR
- Proper sterilization techniques
- Reliable transportation
- Needs assessments
- Restocking lab supplies
- Clinical and administrative support
- Reliable team player
Timeline
Medical Assistant
Spine Team Texas
08.2022 - 09.2023
Medical Assistant
Baylor Scott and White
04.2013 - 08.2022
Medical Assistant
Sports Medicine Clinic of North Texas
05.2005 - 03.2013
Surgical Tech - Orthopedic Medical Assistant and Surgery
CONCORDE CAREER COLLEGE
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