Brandon Williams
Raymore,MO
Summary
I'm a Dynamic IT professional with a proven track record at Kansas City Kansas Public Library, excelling in endpoint device management and Active Directory administration. I excell in Microsoft 365 applications while exploring with various scripting methods. I am equipped with strong communication skills that enhance my IT service management and compliance. I have achieved significant improvements in system efficiency and securing of endpoint deployed devices. Combining these skills I'm able to showcase a blend of technical prowess and strategic problem-solving with any obstacle that I may encounter.
Overview
17
17
years of professional experience
Work History
Senior Information Technologist Specialist
Kansas City Kansas Public Library
Kansas City, KS
01.2023 - Current
- Management of Endpoint devices
- Active Directory admin experience.
- Domain Configuration.
- Policy Implementation
- Hypervisor experience.
- Remote Desktop experience.
- Xencenter Domain configuration
- Auvik admin experience.
- Auvik Networking experience.
- Ticketing (Boss) System Operator Level experience
- Ticketing System Admin system maintenance
- Jive (phone system): Admin system maintenance.
- Document processes
- Security Deployment
- Asset Management
- Management of Microsoft Office suite Applications
- CompTia Security Plus 701 Certificated
- Strong Written and Verbal Skills
- Application Support
Owner/Tattoo Artist
Self Employed Services
Lee's Summit, MO
08.2018 - 06.2023
- Ensured compliance with local, state, and federal regulations.
- Created marketing campaigns to attract new customers.
- Provided direction and guidance to employees.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Lab Technician
Olathe Med Center
01.2018 - 12.2018
- Ensuring Patient Safety
- Communicating vital tasks
- Accurate Patient cataloging.
- Maintaining Patient records
Communications Spec.
US Army
01.2008 - 12.2012
- Maintaining and operating communications equipment while under stress.
- Secret Clearance
- VOIP Management
- CISCO systems Management
- Communications Skills
- Application Support
Education
Cybersecurity - Cyber Security
Centriq Training Center
11-2023
Skills
- Azure
- Kali Linux
- PowerShell Scripting
- Patch Management
- Firewall compliance
- Hyper-V Admin Management
- XenCenter Domain implementation
- Server & Network configurations
- TCP/IP Protocol implementation
- Access control Management
- IT service Management
- Data analytics
- IT compliance
- Microsoft 365 Applications
- Azure Applications
- Configuring and maintaining of the ticketing system
- Technical assistance level 2
- Direct contact with User assistance
- Endpoint Device implementation
- Zoom
- SharePoint
- One Note tech
Training
- Cloud and Security Specialist Program, Completed, Security + 701, 700
- KCKPL IT dept., Envisionware (server management), Jive (phone management), Security camera management, Various other trainings
Skills
Azure, Kali Linux, Permissions, PowerShell Scripting, Secured Wireless, NIST, Patch Management, Security compliance, Hyper-V, Domains, Server & Network configurations, TCP/IP, Access control, Microsoft 365, Windows, Configuring/management of the ticketing system, Technical assistance, Direct contact with User assistance, Device implementation, Azure, Slack, Zoom, Teams, SharePoint, One Note tech, Hypervisor, XenCenter, Microsoft 365
Timeline
Senior Information Technologist Specialist
Kansas City Kansas Public Library
01.2023 - Current
Owner/Tattoo Artist
Self Employed Services
08.2018 - 06.2023
Lab Technician
Olathe Med Center
01.2018 - 12.2018
Communications Spec.
US Army
01.2008 - 12.2012
Cybersecurity - Cyber Security
Centriq Training Center
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