Brandon Williamson
Indianapolis,IN
Summary
Results-driven Security Manager with a proven track record in safeguarding corporate assets and implementing effective security protocols. Demonstrates exceptional analytical thinking and creativity to devise high-impact solutions in fast-paced environments. Adept at crisis management, risk assessment, and policy enforcement, successfully minimizing security risks while maintaining safety standards in high-risk settings. Committed to continuous learning and innovation to enhance organizational security strategies.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Account Manager/ Site Supervisor
Allied Universal Corp
Indianapolis, IN
01.2023 - Current
- Account Manager/ Site Supervisor role, assisted with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location
- Assigns work tasks to Security Professionals and directs their work throughout the day
- Maintained direct supervision of shift supervisors focusing on their operational performance and departmental requirements.
- Evaluated work performance of security staff and made assignment recommendations.
- Responsible for making sure that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized
- Conducted interviews and evaluating new employees
- Responsible for conducting on-the-job training, in coordination with Shift Supervisors, of new employees assigned to post, or when changes to post orders are made
- Including orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs
- Overseed all reports, logs and pass downs generated by and for the Security Department
- Coordinated transfer of updates and directives to stationed Security Professionals.
- Delegated duties to managers and oversaw all sub-units within the Security Department, such as fire control room, command center, and loading docks.
- May generate work orders and attached paperwork for extra security coverage requests
- Managed incident responses by overseeing proper actions, report completions, and notifications to relevant parties.
- Resolved personnel concerns, including payroll and employee relations matters, by informing Field Supervisor.
- Aided in investigations under guidance of senior management.
- Responsible for making recommendations for counseling and/or disciplinary action, including termination.
- Executed counseling and disciplinary actions following Account Manager’s directives with HR approval.
- Handled urgent client situations with timely updates to Field Supervisor and regional management team.
- Maintained favorable associations by ensuring frequent communication with both clients and security teams.
- Managed site access during operational hours.
Securitas Supervisor
Securitas Corp
Indianapolis, IN
01.2022 - 01.2023
- Guided and counseled personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees, and documents coaching and disciplinary actions..
- Communicate with management, coordinating scheduling, staffing, equipment, record keeping, safety, and related matters to ensure smooth delivery of services; make scheduling and staffing adjustments as needed to meet client requirements while controlling labor costs; review reports to ensure that commitments have been met and client directions have been followed.
- Ensure timely and complete preparation and submission of all required operational documentation, including, but not limited to, post and patrol logs, notices, sign-in/sign-out rosters, Daily Activity Reports (DARS), Employee Statements, and Incident Reports.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Created new strategies for improving customer service standards within the organization.
- Monitored operations and reviewed records and metrics to understand company performance.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Responded to emergency situations with professionalism and adherence to ethical guidelines.
Operational Intelligence Specialist
Operational Intelligence Center-Simon Malls
Indianapolis, IN
01.2021 - 01.2022
- Monitor and collect data from subsystems, enabling system operators to interpret the data, determine a response, and counter events quickly
- Perform threat analysis in a 24/7 environment using SIRA tactics managing potential threats and risks to the company gaining 99% security data
- Discussed roadblocks and challenges that affects the company's ability to support clients effectively both in the short-term and long-term by participating in department meetings and taking notes for the IT Team Lead
- Monitored network traffic to detect suspicious activities or policy violations.
- Analyzed system risk to identify and implement appropriate security countermeasures.
- Investigated criminal assets to identify money flows to and from targeted groups.
- Participated in meetings with other agencies to discuss methods for sharing intelligence information.
Security Specialist Compliance Analyst & Explosives
FedEx Corp
Indianapolis, IN
01.2020 - 01.2021
- Perform TSA regulated procedures when screening packages by way of k-9 through creating air flow for an alert detection of prohibited contraband items
- Monitor flights for TSA airway guidelines making sure expressed shipments for the flights meet the expectations for compliance
- Performed computer-based applications through excel, Microsoft word, PowerPoint, and Microsoft teams when performing clerical for TSA regulations and FedEx corporation
- Deploying resources in support of risk mitigation efforts to deter, detect, and prevent the introduction of IEDs, IED components or other deadly or dangerous items into the airport environment
- Assessing the interrelationships between initiators, power supplies, and chemicals
- Determining if devices are improvised explosives, commercial explosives, or mixed explosives (fuel mixtures)
- Responding to alerts assessing all unresolved checkpoints and checked baggage alarms involving possible explosives, IED components or actual IEDs, rendering a final decision on alarm resolution using a 4-point check method via K-9 US Customs officers, and X-ray Smiths (HI-SCAN 100100T/ HI-SCAN 180180 -2IS PRO)
- Analyzed system performance data in order to optimize security controls for better efficiency.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Investigated security breaches and reported findings to management with recommendations for improvement.
- Conducted risk assessments for new projects or changes in the operational environment.
Assistant Director of Safety & Security Operations
Martin University
Indianapolis, IN
01.2017 - 01.2020
- Managed and administer updated Informative Security Program and Information Security systems at the site, including overseeing the daily operation of secure rooms and classified meetings
- Perform standard crime, fire/life safety, and accident prevention duties, including investigation and documentation of incidents
- Conducted security briefing and debriefing, as well as new employee and assisted in annual training
- Safeguards national security information with emphasis on classified or other sensitive information originated within or controlled campus safety operations
- Set an example as a leader with a management style that encourages participation and ownership by all, along with a continuous focus on execution, customer satisfaction, employee satisfaction and financial management
- Conduct all business with the highest of ethical and professional standards while assuring maintaining client bill rates and overseeing billbacks
- Develop and maintain strong working relationships with senior management at all accounts, key region and corporate functions and counterparts across the organization
Student Liaison Specialist (Student Internship)
Martin University
Indianapolis, IN
01.2015 - 01.2017
- Working in conjunction with the Director of Admissions for recruitment strategies, Implementation of CRM policies, and procedures
- Assisted in scholarship activity for the university and served as liaison to maintain relationships with all scholarship donors and organizations
- Collected, Communicated, and reviewed marketing information
- Collects, records, enters, and monitors student data from assigned schools on an consistent basis and works collaboratively with data manager and site director to ensure data is up to date
- Conducts consistent school visits and regularly attends school meetings, events, and activities serving as a resource and providing a supportive presence
Detention Officer
Marion County Superior Courts
Indianapolis, IN
01.2015 - 01.2017
- Communicated information verbally and in writing regarding youths' adjustment to other professionals in the Marion Superior Court, Juvenile Division system
- Provided crisis and supportive guidance to youth for the purpose of responding in a caring and nurturing manner to their emotional needs
- Administered preventive intervention in warding off potential conflicts between youth; in the event of verbal or physical conflict, to provide effective crisis intervention to resolution
- Enforced disciplinary action when appropriate according to established guidelines.
- Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
- Counseled inmates regarding their rights, privileges, rules and regulations of the facility.
- Conducted searches of detainees and cells for contraband, following strict security procedures.
- Ensured compliance with federal, state, and local regulations concerning detainee rights and facility operations.
Claim Researcher (Internship)
Lauth Investigations
Indianapolis, IN
01.2014 - 01.2015
- Coordinated and provided customer service to clients in a timely, effective, efficient manner
- Helped clients obtain their unclaimed assets through communication, observance, and analysis
- Facilitated multiple aspects of case coordination, through information sharing
- Verbally communicated effectively with clients and governmental agencies
- Maintain confidentiality, use sound judgment, and perform independently while performing the duties of the Claim Analyst
Motor Transportation Operator
United States Army
Fort Sill, OK
01.2012 - 01.2014
- Operated a heavy vehicle assigned to load and deliver patriot missiles and other class explosives as part of tactical convoy operations
- Responsible for overseeing and checking heavy equipment including diesel forklifts, small unmanned aerial vehicles
- Manage load and unload of personnel while providing safety and security during transportation of personnel
- Identify, correct, or report any vehicle deficiencies
- Prepare vehicle for movement/ shipment by air, rail, or vessel
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Maintained accurate records of deliveries, including manifests, bills of lading, and delivery receipts.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Bachelor of Science - Criminal Justice & Pre-Law (minor)
Martin University - School of Liberal Arts & Science
Indianapolis, INSkills
- Microsoft Office
- Office Management
- Conflict Management
- Excel Spreadsheets
- Experience with Banner
- Ellucian Colleague
- Powerfaids software
- FERPA Regulations
- On-campus event planning
- Order management
- Goal oriented
- Compliance requirements
- Documentation and reporting
- Customer satisfaction
- Complaint management
- Employee mentoring
- Client meetings
- Staff management
Certification
Suspicion Indicators Recognition and Assessment Certified (SIRA), To identify these suspicion indicators, SIRA utilizes: Behavior threat detection, Security interviewing, Field deployment techniques.
Service Professional Community Involvement
Student Committee Member: Student Vice President of Enrollment Management, Bookstore Associate, Homecoming Scholars Award Program, Satisfactory Academic Progress, Special Assistant, Student Association Vice President Student Engagement & Success, Dean of Students Assistant - Office of Student Conduct, University Liaison, United Negro College Fund - Scholarship Section, Substitute Advisor, Iota Phi Theta Fraternity, Inc., The National Association for the Advancement of Colored People (NAACP), United Negro College Fund, Iota Phi Theta Fraternity, Inc., Boys & Girls Club, Habitat for Humanity
References
References available upon request.
Timeline
Account Manager/ Site Supervisor
Allied Universal Corp
01.2023 - Current
Securitas Supervisor
Securitas Corp
01.2022 - 01.2023
Operational Intelligence Specialist
Operational Intelligence Center-Simon Malls
01.2021 - 01.2022
Security Specialist Compliance Analyst & Explosives
FedEx Corp
01.2020 - 01.2021
Assistant Director of Safety & Security Operations
Martin University
01.2017 - 01.2020
Student Liaison Specialist (Student Internship)
Martin University
01.2015 - 01.2017
Detention Officer
Marion County Superior Courts
01.2015 - 01.2017
Claim Researcher (Internship)
Lauth Investigations
01.2014 - 01.2015
Motor Transportation Operator
United States Army
01.2012 - 01.2014
Bachelor of Science - Criminal Justice & Pre-Law (minor)
Martin University - School of Liberal Arts & Science
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