Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandon Willis

Compton,CA

Summary

With over 10 years of experience assisting clients and supporting fellow staff members, I bring a positive and energetic approach to my work. Expertise in managing seating arrangements, reservations, and organizing events while creating a warm and inviting atmosphere for guests. Dedicated team player always ready to lend a hand during busy periods. Proven track record of resolving issues, enhancing customer satisfaction, and driving operational improvements. Committed to personal growth and success in any profession, constantly seeking new opportunities to learn and develop skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Armed Security Guard

Casino Security Inc./ Hustler Casino
04.2024 - Current
  • Performed hourly patrols of building areas, parking lots and facility grounds on foot and using a company issued mobile patrol vehicle.
  • Reduced incidents of theft and vandalism by implementing strict security protocols.
  • Participated in ongoing training programs to stay current on industry best practices and enhance professional skills.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Maintained proficiency in use of assigned protective equipment, weapons and restraint devices.
  • Enhanced security measures by conducting thorough patrols and monitoring CCTV systems.
  • Maintained a safe environment for employees and visitors through diligent access control procedures.
  • Built positive relationships with clients, fostering trust in the effectiveness of provided security services.
  • Improved response times by maintaining an open line of communication with team members during shifts.
  • Inspected packages, bags, and deliveries entering facility to minimize risk to personnel.
  • Provided exceptional customer service to clients, resolving their concerns and answering inquiries related to security matters.
  • Collaborated with law enforcement agencies, providing detailed reports on incidents and assisting in investigations.
  • Responded to emergency situations with professionalism, quickly assessing and addressing potential threats.
  • Upheld professional appearance and demeanor at all times, representing the security team in a positive light to clients and visitors.
  • Maintained physical fitness to perform physically demanding job tasks.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Armed Security Guard

Casino Security Inc./ Lucky Lady Casino
04.2024 - Current
  • Performed hourly patrols of building areas, parking lots and facility grounds on foot and using a company issued mobile patrol vehicle.
  • Reduced incidents of theft and vandalism by implementing strict security protocols.
  • Participated in ongoing training programs to stay current on industry best practices and enhance professional skills.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Maintained proficiency in use of assigned protective equipment, weapons and restraint devices.
  • Enhanced security measures by conducting thorough patrols and monitoring CCTV systems.
  • Maintained a safe environment for employees and visitors through diligent access control procedures.
  • Built positive relationships with clients, fostering trust in the effectiveness of provided security services.
  • Improved response times by maintaining an open line of communication with team members during shifts.
  • Inspected packages, bags, and deliveries entering facility to minimize risk to personnel.
  • Provided exceptional customer service to clients, resolving their concerns and answering inquiries related to security matters.
  • Collaborated with law enforcement agencies, providing detailed reports on incidents and assisting in investigations.
  • Responded to emergency situations with professionalism, quickly assessing and addressing potential threats.
  • Upheld professional appearance and demeanor at all times, representing the security team in a positive light to clients and visitors.
  • Maintained physical fitness to perform physically demanding job tasks.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

VIP Hospitality Host

Playhouse Hollywood Nightclub
11.2011 - 03.2020
  • Hosted VIP sections for high-profile clients
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons
  • Cultivated positive guest relations by managing information and orchestrating speedy seating
  • Build relationships with clients to ensure their return
  • Maintain a level-head while dealing with high-profile clients and staff
  • Coordinate events involving big brands
  • (Jewelry companies, clothing brands, modeling agencies)

Brand Ambassador

Popular Demand Clothing, Inc.
05.2012 - 08.2017
  • Sculpted collaboration and organizational skills through assistance in planning conventions, setting up booths and promoting products
  • Wear promotional products from the brand on social networks to drive up sales
  • Connect with high-profile people such as influencers, models, athletes, entertainers to drive awareness to the brand
  • Coordinate events using my nightlife experience to create content and awareness
  • Work effectively with a team of people to get tasks done

VIP Hospitality Host

SupperClub Los Angeles Nightclub
03.2013 - 07.2016
  • Cultivated positive guest relations by managing information and coordinating quick seating
  • Kept track of reservations, alerted servers and managers when large groups arrived, and set up seating
  • Assigned work tasks and coordinated the activities of dining room personnel to provide prompt and effective service to patrons
  • Observed safety practices and procedures to maintain a safe and clean working environment
  • Kept an eye on guests for signs of intoxication and immediately alerted management, ensuring a safe and welcoming environment for all patrons

Lifeguard and Swim Instructor

County of Los Angeles Department of Parks and Recreation, South Community Services Agency
06.2008 - 09.2012
  • Seasonal Summer Job
  • Maintained rescue equipment in peak condition by conducting inspections and completing basic repairs
  • Detailed factors such as weather, incidents and aid rendered in daily reports to management
  • Detailed safety rules and procedures regarding water and land activities to customers and guests, which led to a great decrease in incidents
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
  • Maintain good relationships with patrons as you ensure their safety

Pool Supplies Delivery Driver

County of Los Angeles Department of Parks and Recreation, South Community Services Agency
08.2008 - 06.2012
  • Was in charge of receiving incoming stock and delivering it to designated locations
  • Was responsible for maintaining accurate stock records and schedules
  • Inspected Utility truck equipment and supplies and reported any problems or safety hazards to supervisors following each shift
  • Responsible for cleanliness and upkeep of Utility Trucks/vans and report problems
  • Organized and efficiently loaded and secured goods into work truck
  • Completed all of the delivery paperwork and daily logs
  • Was in charge of warehouse improvement initiatives in order to improve operational efficiency
  • Delivered goods of chlorine, pool vacuums and other various pool supplies to maintain pool cleanliness/upkeep

Education

Some College (No Degree) -

El Camino College
Torrance, CA

High School Diploma -

Downey High School
Downey, CA
06.2007

King Drew Medical Magnet High School
Los Angeles, CA
06.2005

Skills

  • Time-Management Skills
  • Strong Interpersonal Skills
  • Customer Service
  • Networking
  • Excellent Communication
  • Event Planning
  • Problem-Solving
  • Situational Awareness

Certification

  • Certified Pool/ Spa Operator Certification
  • First Aid/ CPR AED Certification
  • BSIS Security Guard Card
  • Power to Arrest Certification
  • Handcuffs Certification
  • Firearm Safety Certification
  • BSIS Firearms Permit
  • Taser Certification
  • Tear Gas and Pepper Spray Certification
  • BSIS Baton Permit
  • Class C Driver's License

Timeline

Armed Security Guard

Casino Security Inc./ Hustler Casino
04.2024 - Current

Armed Security Guard

Casino Security Inc./ Lucky Lady Casino
04.2024 - Current

VIP Hospitality Host

SupperClub Los Angeles Nightclub
03.2013 - 07.2016

Brand Ambassador

Popular Demand Clothing, Inc.
05.2012 - 08.2017

VIP Hospitality Host

Playhouse Hollywood Nightclub
11.2011 - 03.2020

Pool Supplies Delivery Driver

County of Los Angeles Department of Parks and Recreation, South Community Services Agency
08.2008 - 06.2012

Lifeguard and Swim Instructor

County of Los Angeles Department of Parks and Recreation, South Community Services Agency
06.2008 - 09.2012

Some College (No Degree) -

El Camino College

High School Diploma -

Downey High School

King Drew Medical Magnet High School

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Brandon Willis