Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Wilson

Queen Creek,AZ

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Sales Support Representative

Ferguson
Chandler, AZ
04.2023 - Current
  • Work together with Sales Consultant to support customer needs by determining the best products and solutions.
  • Utilize Salesforce (CRM) system and phone system effectively. Keep customer and system account information accurate and current to support timely resolutions for concerns.
  • Ensured the delivery of personalized customer service through the timely provision of quotations and accurate processing of sales orders.
  • Coordinated deliveries on behalf of customers, while also providing exceptional customer service by answering sales calls for general information and addressing and resolving customer concerns or questions.
  • Experienced in efficiently handling a high volume of orders, utilizing Trilogie to closely monitor required dates and backorder items, resulting in on-time deliveries and productive customer assistance.

Assistant Loan Processor

Movement Mortgage
Queen Creek, AZ
08.2020 - 10.2022
  • Managed 20-30 loan requests per day consisting of obtaining Verification of Employment, Mortgage/Rent and Payoff Statements while closing out 15 loan requests per day.
  • Assisted in closing out an average of 35 loans per month for sales and operations.
  • Emailed/Faxed carefully prepared loan documents to ensure precise homeowner information for Title/Escrow teams and Insurance agents.
  • Co-lead a group of 10 co-workers with any questions or problems that would arise with obtaining the necessary loan documents.
  • Played a key role in ensuring timely loan closures by consistently delivering final employment verification.

Title Assistant II

Alliance Title & Escrow
Boise, ID
08.2015 - 08.2020
  • Responsible to research & gather county tax, legal status & related info for an average of 5 properties per hour
  • Attention to detail was important to ensure the accuracy of the names, addresses & other legal info related to properties & clients
  • Partnered with Title Officers & other colleagues to obtain documents in a timely manner
  • Worked closely with team members to deliver project requirements, develop solutions & meet internal & external deadlines within 1 hr time frame
  • Helped company make quarterly profits throughout my 5 years their

Education

Bachelor of Arts - Communications/Journalism

Boise State University
Boise, ID

Skills

  • Strong communication
  • Critical thinking
  • Time management
  • Organization and attention to detail
  • Hard working team player
  • Computer skills on multiple platforms
  • Friendly, positive attitude
  • Reliable & trustworthy

Timeline

Sales Support Representative

Ferguson
04.2023 - Current

Assistant Loan Processor

Movement Mortgage
08.2020 - 10.2022

Title Assistant II

Alliance Title & Escrow
08.2015 - 08.2020

Bachelor of Arts - Communications/Journalism

Boise State University

Similar Profiles

CREATE PROFILE
Brandon Wilson