Brandon Wise
Manager/Delivery
Fort Worth,TX
Summary
Dynamic and adaptable professional with a proven ability to thrive in unfamiliar situations and quickly learn new tasks. Recognized for efficiency and a collaborative spirit, consistently supporting team objectives while maintaining a personable approach. Extensive experience in delivery, receiving, and route planning, complemented by strong leadership qualities and a commitment to operational excellence. Possesses a deep understanding of customer service and operations management, dedicated to driving team performance and enhancing overall business outcomes.
Developed leadership and operational management skills in fast-paced, customer-focused environment. Skilled in team coordination and conflict resolution, with focus on improving efficiency and service quality. Eager to transition into new field, leveraging these transferable skills to contribute effectively in different setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager on Duty
Tiff's Treats
07.2025 - Current
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored staff on operational procedures and customer service excellence.
- Coordinated team schedules to optimize labor efficiency and service coverage.
- Implemented process improvements that enhanced workflow and reduced downtime.
- Resolved customer inquiries and complaints promptly, ensuring high satisfaction rates.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
DRIVER
Tiff's Treats
05.2023 - Current
- Maintained clean driving record and obeyed traffic laws and regulations.
- Provided excellent customer service throughout delivery process.
- Maintained a clean driving record with no violations or citations on file.
- Communicated with customers to ensure timely and accurate deliveries.
- Completed daily routes in accordance with customer delivery expectations.
- Demonstrated knowledge of local roads, traffic laws and regulations.
- Utilized GPS devices and route tracking systems to locate optimal driving paths and avoid traffic.
- Consistently met deadlines while ensuring safe driving practices were followed at all times.
Education
HIGH SCHOOL DIPLOMA -
Boswell Highschool
05.2023
Skills
- Clean driving record
- Valid Driver's license
- Customer service
- City and non-city driving
- Heavy lifting
- Staff management
- Decision-making
- Documentation and reporting
- Inventory oversight
- Priority management
- Conflict resolution
Certification
- Food handling
- Driver's License
Timeline
Manager on Duty
Tiff's Treats
07.2025 - Current
DRIVER
Tiff's Treats
05.2023 - Current
HIGH SCHOOL DIPLOMA -
Boswell Highschool