Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Brandon Wisenburg

Peoria Heights,IL

Summary

Results-driven Systems Engineer known for high productivity and efficient task completion. Skilled in cloud infrastructure, network security, and automation tools. Excels in problem-solving, collaboration, and adaptability to ensure seamless project execution and system optimization. Committed to leveraging technical expertise and soft skills to contribute to team success and drive innovation.

Overview

27
27
years of professional experience

Work History

IT Systems Engineer

EverTrue
St Louis, Missouri
02.2025 - Current
  • Collaborated with cross-functional teams to gather requirements for system enhancements.
  • Implemented solutions to improve system performance and reliability across platforms.
  • Conducted system testing to ensure functionality and compliance with specifications.
  • Developed documentation for system configurations and operational procedures.
  • Analyzed system issues and coordinated troubleshooting efforts with IT support teams.
  • Provided technical support for end-users by troubleshooting hardware and software issues remotely or onsite.
  • Implemented security measures to protect data from unauthorized access or modification.
  • Finished projects on time and within budget.

Village Trustee

Peoria Heights
01.2019 - Current
  • Elected official serving the community of Peoria Heights. Responsible for decision-making in local governance, representing the interests of residents, and contributing to initiatives that support community development and well-being.
  • Re-elected in 2023 for a second 4-year term.

Information Technology Specialist

EverTrue
Peoria, Illinois
09.1998 - 02.2025
  • Provide comprehensive end-user support, including Active Directory and EMR password resets, and troubleshoot IT issues across corporate and residential units.
  • Serve as the Phone System Administrator, overseeing corporate and residential phone systems, including the management of SSL certificates on Mitel PBX.
  • Manage and execute hardware refreshes, device reimaging, and mobile device support for company employees.
  • Administer IT support for internal applications and systems, assisting users with troubleshooting and technical guidance.
  • Corporate Phone System Re-IP: Reconfiguration and re-IP of the corporate phone system, ensuring continuity and continued performance.
  • PBX Migration: Collaborated on the transition of the on-premise PBX system to a centralized setup.
  • LSS Keyapp Development: Designed and implemented a PHP/MySQL-based application to organize and manage phone data.
  • Developed and launched the LSS Keyapp, improving data organization and phone system request management.
  • Managed corporate phone systems for business and residential units.
  • Delivered customer focused support.

Independent Consulting (Upwork)

Self-Employed
01.2016 - 01.2019
  • Company Overview: Freelance IT Consultant
  • Mail Server Configuration Check: Improved email deliverability and completed server maintenance.
  • AWS Support for Marketing Application: Built and launched AWS EC2 instance.
  • S3 Backup Configuration: Established a secure backup solution on AWS S3.
  • CentOS + CWP Web Server Setup: Delivered a secure CentOS server setup.
  • Dedicated Server Migration and Performance Optimization: Migrated 50 client websites, improving performance.
  • Postfix Admin and Roundcube Update: Improved server health and email functionality with enhanced security.
  • Freelance IT Consultant
  • Client Feedback: 'Excellent response. Was able to troubleshoot the problem quickly. Asked the right questions to enable him to quickly get to the root cause.'
  • Client Feedback: 'Expert AWS support engineer with quick turnaround time.'
  • Client Feedback: 'Brandon went above & beyond in completing this project. We faced unexpected hurdles, and he overcame them.'
  • Client Feedback: 'Another good server build, thanks Brandon!'
  • Client Feedback: 'Brandon is a Tech Rockstar. Totally transformed my Business by moving me away from a Hosting Provider that was ripping me off and providing subpar resources.'
  • Client Feedback: 'Brandon was able to identify and troubleshoot problems on my Linux server with SpamAssassin, ClamAV, Roundcube, and Let’s Encrypt. He’s great to work with, highly recommended.'

Education

Google Cybersecurity Certificate -

01.2024

Network Administration Program - Network Fundamentals, Routing and Switching Essentials, Network Infrastructure Administration, Computer Hardware Infrastructure, Windows Server Administration, Linux/Unix Administration

Illinois Central College

Diploma -

Peoria Heights High School
Peoria Heights

Skills

  • Windows Server and Linux
  • MacOS and Windows
  • Active Directory management
  • Web server administration
  • Email server configuration
  • Email deliverability strategies
  • Mitel PBX systems
  • SSL certificate management
  • AWS services (EC2, S3, SES)
  • IAM and security protocols
  • Proxmox hypervisor management
  • Shell scripting expertise
  • Microsoft Office Suite proficiency
  • EMR software utilization
  • Remote support tools expertise
  • MySQL database management
  • PHP application development
  • Hardware refresh and reimaging
  • Network troubleshooting skills
  • Mobile device support strategies
  • End-user technical support
  • User training and documentation

Websites

Timeline

IT Systems Engineer

EverTrue
02.2025 - Current

Village Trustee

Peoria Heights
01.2019 - Current

Independent Consulting (Upwork)

Self-Employed
01.2016 - 01.2019

Information Technology Specialist

EverTrue
09.1998 - 02.2025

Google Cybersecurity Certificate -

Network Administration Program - Network Fundamentals, Routing and Switching Essentials, Network Infrastructure Administration, Computer Hardware Infrastructure, Windows Server Administration, Linux/Unix Administration

Illinois Central College

Diploma -

Peoria Heights High School

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