Brandon Woods
College Park,Georgia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Cargo Agent
Swissport Cargo Services
Atlanta, GA
02.2024 - Current
- Inspected cargo to ensure compliance with safety regulations prior to loading or unloading.
- Communicated effectively with truck drivers regarding pickup and delivery schedules.
- Verified proper documentation for shipments including bills of lading, manifests, customs documents and other required paperwork.
- Ensured accurate data entry into computer systems related to cargo tracking information.
- Worked closely with customs officials in order to facilitate clearance of international shipments.
- Assisted customers with cargo handling, loading, and unloading activities.
- Maintained detailed records of shipments including weight, volume, cost, insurance coverage .
- Provided customer service in accordance with company policies and procedures.
- Adhered to all safety regulations pertaining to the handling of hazardous materials.
- Resolved customer complaints promptly in a professional manner.
- Updated inventory control logs with shipment data such as date received, shipped, quantity received, shipped .
- Performed maintenance checks on vehicles used for transporting cargo.
Conductor Trainee
Norfolk Southern
Atlanta, GA
11.2023 - 01.2024
- Ensured that all operating rules were followed at all times.
- Communicated with other personnel via radio or telephone while on duty.
- Performed pre-trip inspections of locomotives and cab cars.
- Operated switches and signals in accordance with established procedures.
- Inspected trains for safety hazards or issues prior to departure.
- Monitored track conditions for obstructions or signal problems along the route.
- Reported any irregularities or malfunctions to the engineer or supervisor immediately.
- Conducted periodic equipment inspections during trips to ensure compliance with safety regulations.
- Coupled air brakes and electrical connections between trains.
- Interpreted various signals to start, stop and back-up train or set and release air brakes.
Lab Technician
Dendreon Pharmaceuticals
Union City, GA
09.2023 - 11.2023
- Collected specimens from patients for testing in the laboratory setting.
- Conducted daily laboratory maintenance, including cleaning and organizing.
- Performed regular inspections on all equipment to ensure proper functioning.
- Implemented preventive measures against contamination of samples during testing procedures.
- Recorded data from experiments into detailed lab reports for review by supervisors.
- Troubleshot instrument malfunctions and made necessary repairs.
- Monitored and maintained laboratory equipment such as pipettes, centrifuges, and microscopes.
- Prepared samples for analysis by weighing, filtering, or diluting them as needed.
- Analyzed results of tests using statistical methods to determine accuracy of results.
- Performed quality control tests on incoming and outgoing materials to ensure safety standards were met.
- Calibrated laboratory instruments according to manufacturer's specifications.
- Followed strict safety protocols while handling hazardous materials in the laboratory environment.
Assembly Line Worker
Ford Motor Company
Louisville, KY
05.2023 - 07.2023
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Worked quickly and efficiently while maintaining high standards of quality control.
- Ensured work areas were kept clean and organized at all times.
Aircraft Load Agent
Delta Air Lines, Inc
Atlanta, GA
06.2007 - 03.2023
- Followed strict safety protocols while working around moving equipment.
- Verified documentation such as air waybills, hazardous material declarations, consignment notes.
- Trained new staff on proper methods for handling and stowing cargo safely.
- Maintained accurate records of all cargo loaded onto aircraft.
- Communicated with pilots regarding any special requirements for a particular flight.
- Assisted passengers with their luggage when necessary.
- Ensured that all cargo is loaded according to the airline's safety regulations and procedures.
- Supervised ground crew in their efforts to load cargo into aircraft efficiently.
- Organized palletized loads into appropriate positions within an aircraft's hold area.
- Monitored the progress of the loading process and ensured it met deadlines.
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
- Coordinated day-to-day schedules, tasks and positions for ground crew.
- Positioned and pushed aircraft from remote airport locations to specified areas for operation.
- Used scanners to track parcel information, condition or receipt.
- Juggled shift duties, prioritizing immediate tasks to streamline operations.
- Exceeded specific team goal by partnering with staff to share and implement best practices.
Ramp Supervisor
Atlantic Southeast Airlines
Atlanta, GA
06.2005 - 06.2007
- Monitored daily activity of the ramp staff to ensure efficient operations and completion of tasks.
- Oversaw ramp agents by assessing performance, determining schedules and training on proper procedures.
- Provided guidance and support to staff members when needed in order to maintain a safe working environment.
- Managed shift schedules for ramp staff members including breaks and meal times.
- Directed and supervised ramp agents to ensure compliance with safety standards, policies and procedures.
- Enforced strict adherence to local regulations governing airside operations at the airport.
- Trained new employees in all aspects of airport operations including baggage handling, cargo loading and unloading, aircraft marshalling, de-icing and fueling.
- Implemented emergency procedures in case of unexpected situations such as inclement weather or medical emergencies.
- Reviewed performance reports from previous shifts in order to identify areas where improvements could be made.
- Assigned tasks to ground personnel based on workloads, skillsets, and availability.
- Developed strategies for improving efficiency within the ramp team while maintaining high levels of service quality.
- Investigated any incidents involving damage to aircraft or property during loading and unloading activities.
- Coordinated with other departments to resolve operational issues related to aircraft services or customer requests.
- Performed maintenance checks on ground equipment regularly in order to prevent breakdowns or malfunctions during operation.
- Communicated updates regarding changes in airline timetables or passenger numbers with relevant stakeholders.
- Managed inventory of supplies required for daily operations such as fuel, de-icing fluid, catering items.
- Resolved customer complaints promptly and professionally according to company guidelines.
- Collaborated closely with other departments such as security or engineering teams when necessary.
- Maintained crew compliance with FAA, OSHA, TSA, and airport guidelines.
Departure Coordinator
Atlantic Southeast Airlines
Atlanta, GA
06.2004 - 06.2005
- Entered data, generated reports, and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Gathered and organized materials to support operations.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Facilitated communication between different departments in order to resolve issues quickly.
Lead Ramp Agent
Atlantic Southeast Airlines
Atlanta, GA
07.2002 - 06.2004
- Verified accuracy of freight weights against documentation before loading onto aircrafts.
- Enforced safety procedures while directing ground personnel in the safe operation of equipment.
- Assisted passengers with boarding and deboarding flights in a timely manner.
- Collaborated with airline personnel regarding changes in departure times or gate assignments.
- Inspected cargo for proper tagging, labeling, weight distribution and hazardous materials.
- Maintained accurate records pertaining to flight schedules, crew manifest information and passenger counts.
- Performed daily aircraft servicing duties such as fueling, de-icing, and lavatory services.
- Monitored the movement of all arriving and departing aircraft to ensure safety compliance with FAA regulations.
- Coordinated the loading and unloading of cargo and baggage on various aircrafts.
Ramp Agent
Atlantic Southeast Airlines
Atlanta, GA
06.2000 - 07.2002
- Followed safety procedures such as using reflective gear while working on the ramp.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
Education
GED -
Dekalb Technical College
Decatur, GA07.1999
Skills
- Team Supervision
- Data Entry
- Customer Service
- Employee Training
- Training and coaching
- Operational Reporting
- Problem-Solving
- Organizational Skills
- Decision-Making
- Professionalism
- Problem-solving aptitude
- Time management abilities
- Excellent Communication
- Self Motivation
- Windows 95/98/2000/XP/XP Pro/NT
- Teamwork and Collaboration
Accomplishments
- 2005 Simply The Best award winner for Atlantic Southeastern Airlines for supervisor role company wide.
- 2012, 2013, 2015 2022 ALA of the year for Delta Air Lines.
References
References available upon request.
Timeline
Cargo Agent
Swissport Cargo Services
02.2024 - Current
Conductor Trainee
Norfolk Southern
11.2023 - 01.2024
Lab Technician
Dendreon Pharmaceuticals
09.2023 - 11.2023
Assembly Line Worker
Ford Motor Company
05.2023 - 07.2023
Aircraft Load Agent
Delta Air Lines, Inc
06.2007 - 03.2023
Ramp Supervisor
Atlantic Southeast Airlines
06.2005 - 06.2007
Departure Coordinator
Atlantic Southeast Airlines
06.2004 - 06.2005
Lead Ramp Agent
Atlantic Southeast Airlines
07.2002 - 06.2004
Ramp Agent
Atlantic Southeast Airlines
06.2000 - 07.2002
GED -
Dekalb Technical College
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