I'm seeking a management position with a growing company where I can apply my expertise in organization and planning to increase the company's reputation and profitability.
Overview
16
16
years of professional experience
Work History
General Manager
Waffle House
03.2019 - Current
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Implemented operational strategies and effectively built customer and employee loyalty.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Assistant Manager
Oasis on Joe Pool Lake
02.2016 - 03.2020
Customer service-I interact with the guests by welcoming them and ensuring they enjoy their experience
Supervision- I set the tone as far as organization of the restaurant, the safety of the employees and guests, training of staff and the feedback of the guests
Cost Control- I make the ordering of food and supplies for the restaurant and the labor control
Food Safety-I make sure all food safety rules are being followed
Detail Oriented- I handle the scheduling, the upkeep and cleanliness of the restaurant, deliveries and unannounced inspections
Accounting-I make sure cash is distributed correctly bank deposits and I also do the daily reports
Lead Inventory Processor
Freeman Audio and Visual
05.2012 - 02.2017
I managed and organized large stock areas averaging thousands of pieces of audio and visual equipment
I coordinated large pieces of audio and visual equipment
I sent emails to clients updating them on the status of their orders and met special requests to build relationships with clients
I also updated the inventory of the warehouse so that the information was always correct to ensure that there were no inconveniences for the client and/or the audience they entertaining
Server
Pluckers Wing Bar
03.2009 - 05.2012
Assisted customers with accurate service, offered items (upselling) to guests that would better their experience with a warm smile
This made the guests frequent the restaurant more which increased the sales and reputation of the restaurant