Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Yandell

Murrieta,CA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

18
18
years of professional experience

Work History

Manager

Humano Inc.
09.2018 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Dispatcher

Steve’s Towing
11.2014 - 07.2015
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Sent out drivers to assist [Number] hourly callers based on locations, needs and worker availability.

Cashier Team Lead

AMPM Arco
01.2011 - 03.2014
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Received and processed customer payments.
  • Restocked and organized merchandise in front lanes.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Increased customer loyalty and retention.

Fork Lift

RV Ready
01.2008 - 12.2010
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

Cashier

Albertsons
01.2006 - 01.2008
  • Cahier, and stocking.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Associate of Arts - Logistics

Barstow Community College
Barstow, CA
06.2024

Skills

  • Managing Operations and Efficiency
  • Overseeing Employees
  • Verbal and Written Communication
  • Staff Management
  • Managing Terminations
  • Safety Standards
  • Conveyor Systems
  • Development Management
  • Conflict Resolution
  • Billing and Invoicing
  • Freight Handling
  • Heavy Lifting
  • Multiple Priorities Management
  • Policy and Procedure Adherence
  • Safety Monitoring
  • Client Needs Assessment
  • Reporting
  • Interdepartmental Collaboration
  • Daily Operations Management
  • Leadership
  • Staff Development
  • Cost Control
  • Mentoring

Timeline

Manager

Humano Inc.
09.2018 - Current

Dispatcher

Steve’s Towing
11.2014 - 07.2015

Cashier Team Lead

AMPM Arco
01.2011 - 03.2014

Fork Lift

RV Ready
01.2008 - 12.2010

Cashier

Albertsons
01.2006 - 01.2008

Associate of Arts - Logistics

Barstow Community College

Similar Profiles

CREATE PROFILE
Brandon Yandell