Brandon Yarbrough
McKinney,TX
Summary
Skilled Community Manager with broad experience in managing, growing and engaging online communities. Possess strong knowledge of social media platforms, community engagement strategies, and content creation. Known for fostering positive interactions among community members and efficiently resolving conflicts. Have made significant contributions to previous roles by increasing user engagement rates and enhancing brand visibility through innovative community initiatives.
Overview
4
4
years of professional experience
Work History
Community Manager
Cardinal Group Management
College Station, Texas
10.2024 - Current
- Oversaw repairs and enhancements by working closely with maintenance staff.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Oversaw the recruitment and training of new community team members.
- Supervised production of annual rent, operating expense, and real estate tax adjustments.
- Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
- Managed inventory and supplies to ensure materials were available when needed.
Community Manager
Knightvest Residential
McKinney, TX
01.2024 - 10.2024
- Oversaw repairs and enhancements by working closely with maintenance staff.
- Analyzed user feedback and identified areas of improvement.
- Performed regular maintenance of all social media accounts.
- Provided monthly reports on community metrics and progress towards goals.
- Monitored community conversations and provided timely responses to inquiries.
- Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
- Assisted owners with analyzing complex real estate documents and loan agreements.
- Facilitated online and offline events to strengthen community bonds.
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Engaged with customers via forums, chatbots, emails.
- Managed and oversaw operations, maintenance and administration of properties.
Assistant Community Manager
Greystar Property Management
Plano, TX
03.2021 - 01.2024
- Improved NOI through rent growth and expense management.
- Educated community members on products, services, and initiatives.
- Prepared and maintained budgets, personnel records or training manuals.
- Processed applications from prospective tenants or homeowners in a timely manner.
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Updated resident accounts with latest personal information and recent payments.
- Streamlined workflow and reporting processes through creation and implementation of new document control and filing systems.
- Partnered with maintenance to promptly determine readiness of vacant apartments.
- Investigated potential violations of lease agreements by tenants.
- Responded promptly to inquiries from members of the public.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
- Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
High School Diploma -
Overton High School
Memphis, TX05-2000
Skills
- Tenant relations
- Vendor management
- Maintenance coordination
- Financial reporting
- Lease administration
- Customer service
- Tenant and eviction laws
- Financial budgeting and reporting
- Leasing and sales
- Daily operations oversight
- Team collaboration
- Workplace safety
Timeline
Community Manager
Cardinal Group Management
10.2024 - Current
Community Manager
Knightvest Residential
01.2024 - 10.2024
Assistant Community Manager
Greystar Property Management
03.2021 - 01.2024
High School Diploma -
Overton High School
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