Brandon Youssef
Frisco
Summary
Results-oriented student pursuing a degree in Supply Chain and Logistics, with a proven track record of sales mastery. Possesses a strong foundation in data analytics and excels in building meaningful relationships. Combining academic excellence with practical experience, I am committed to optimizing supply chain processes, leveraging analytical insights, and fostering collaborative partnerships to drive operational efficiency and organizational success.
Overview
5
5
years of professional experience
Work History
Retail Experience Supervisor
Best Buy
12.2023 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
- Oversaw daily operations of the store, ensuring smooth workflow and timely completion of tasks.
- Created and executed strategic plans to drive revenue growth during key drive times throughout the year.
Logistics Intern
Pepsi Logistics Company
05.2023 - 08.2023
- Worked in a team of 3 to develop a report for senior management in regards to expanding buying power leverage with obtainable solutions.
- Negotiated contracts to secure favorable rates and terms.
- Completed comprehensive analysis of carriers ensuring freight loads were in credible hands promoting a future business relationship.
- Scheduled deliveries and shipments, and provided real-time updates to all parties. Primarily responsible for the Central Region.
Premium Sales Consultant
Best Buy
11.2021 - 04.2023
- Introduced clients to the Best Buy premium space aiming to expand their options and design extensive AV solutions, premium home appliances solutions, networking solutions, and home automation solutions.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Followed up with existing customers to provide additional support and address concerns.
- Implemented membership offerings during the sales process to expand buying options for clients
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Completed orders and organized product deliveries to meet customer timetables.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.
Apple Mobility Champion
Best Buy
08.2021 - 11.2021
Mobile Specialist
Best Buy
05.2021 - 08.2021
Sales Advisor
Best Buy
01.2021 - 08.2021
Computer Sales Associate
Best Buy
11.2019 - 12.2020
Customer Service & Inventory Specialist
Best Buy
02.2019 - 11.2019
Home Theatre & Gaming Consultant
Best Buy
11.2018 - 02.2019
Education
Bachelor of Science - Supply Chain Management & Business Logistics
The University of Texas At Dallas
Richardson, TX12.2024
Associate of Arts - Business Administration And Management
Collin College
Frisco, TX05.2022
High School Diploma -
Lone Star High School
Frisco, TX05.2020
Skills
- Operations Management
- Sales Management
- Reusable Knowledge Assets
- Excel Proficient
- Data Analysis
- Fostering Client & Partner Relationships
- Project Design and Fulfillment
- Logistics Operations
- Employee Development
- Revenue Enablement
- Staff Management
- Process Improvement
Accomplishments
- Named Employee Ambassador at Best Buy where I served as a pillar of success and mentorship for all employees
- Competed and received 1st place in annual sales competition at University of Texas at Dallas
- Worked with fellow Pepsico Logistics Interns to analyze vast amounts of data, and orchestrated a solution to improve operations, drive profits, and increase freight volume
- Contributed heavily to record breaking sales performance during FY21 & FY25
- Developed upcoming talent to delve into sales and operations based roles while mentoring their work-school balance due to my ability to manage both full time
Timeline
Retail Experience Supervisor
Best Buy
12.2023 - Current
Logistics Intern
Pepsi Logistics Company
05.2023 - 08.2023
Premium Sales Consultant
Best Buy
11.2021 - 04.2023
Apple Mobility Champion
Best Buy
08.2021 - 11.2021
Mobile Specialist
Best Buy
05.2021 - 08.2021
Sales Advisor
Best Buy
01.2021 - 08.2021
Computer Sales Associate
Best Buy
11.2019 - 12.2020
Customer Service & Inventory Specialist
Best Buy
02.2019 - 11.2019
Home Theatre & Gaming Consultant
Best Buy
11.2018 - 02.2019
Bachelor of Science - Supply Chain Management & Business Logistics
The University of Texas At Dallas
Associate of Arts - Business Administration And Management
Collin College
High School Diploma -
Lone Star High School
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