Brandon Zofrea
Bloomingdale,NJ
Summary
Dynamic General Manager with proven success at D1 Training, adept in business development and client relations. Expert in sales management and strategic planning, consistently exceeding sales goals. Strong leadership and effective communication skills drive team performance and enhance client satisfaction. Committed to fostering a positive environment and achieving exceptional results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
D1 Training
Upper Saddle River, US
01.2020 - Current
- Manage and lead all staff (Head Coach, Coaches, Recruiters, Front Desk)
- Handle any and all transactional sales: Memberships, Team Trainings, 1 on 1's, Corporate Sales
- Assist all clients in any help they need. Billing, membership sales, 1 on 1 sales, retention sales, etc.
- Increase client satisfaction and loyalty to facility
- Planning any and all improvements based upon client feedback
- Ensure all sales goals were met on a monthly, bi-annual, and annual level.
Front Desk Manager
Retro Fitness
Fairfield, US
06.2018 - 12.2019
- Greet all members coming and and leaving the gym
- Assist all members in any help they need, billing, upgrading, downgrading, transferring, etc.
- Sales- Memberships, clothing, juice bar, cooler, protein products
- Managing the front desk
Front Desk Manager
Planet Fitness
Wayne, US
07.2017 - 06.2018
- Greet members when coming in and leaving gym.
- Give tours to potential, and current members.
- Sign up new members, transfer members, or upgrade members.
- Clean equipment, and check all paper towel dispensers and disinfectant bottles.
- Help any members with problems
Physical Therapy Aide
Paramus Physical Therapy
Paramus, US
12.2017 - 05.2018
- Provide aid to the Physical Therapist
- Help clients perform exercises
- Explain to clients how to do exercise
- Set up hot and cold packs and stim pads for the Therapist
- Clean facility
Physical Therapy Aide
Ridgewood Physical Therapy
Ridgewood, US
12.2017 - 05.2018
- Provide aid to the Physical Therapist
- Help clients perform exercises
- Explain to clients how to do exercise
- Set up hot and cold packs and stim pads for the Therapist
- Clean facility
Education
Bachelor's - Exercise Science and Sport Management Studies
William Paterson University of New Jersey
Wayne, NJ12.2019
Skills
- Business development and leadership
- Reception and front desk
- Management experience and supervision
- Microsoft Office proficiency
- Guest service and client relations
- Typing and computer skills
- Physiology knowledge and fitness training
- Project management and strategic planning
- Customer service excellence
- Retail sales and direct sales
- CRM software expertise
- Financial concepts and budgeting
- Administrative experience and organizational skills
- Sports coaching and personal training
- Data management and analysis
- Effective communication skills
- Public speaking and negotiation skills
- Sales management and inside sales strategies
- Vendor management and property management
Certification
- CPR/AED, 12/23, 12/25
- First Aid, 12/23, 12/25
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
General Manager
D1 Training
01.2020 - Current
Front Desk Manager
Retro Fitness
06.2018 - 12.2019
Physical Therapy Aide
Paramus Physical Therapy
12.2017 - 05.2018
Physical Therapy Aide
Ridgewood Physical Therapy
12.2017 - 05.2018
Front Desk Manager
Planet Fitness
07.2017 - 06.2018
Bachelor's - Exercise Science and Sport Management Studies
William Paterson University of New Jersey
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