Brandon Weger

Energetic Service Worker with nearly twelve years of continuing participation in the fields of customer service, coaching, problem solving, planning, coordinating, logistics, communication, retail operations, and strategic thinking. Dedicated to performing the job well with strong technical and problem solving skills; who has strong interpersonal abilities and is always ready to work with others to achieve a common goal. Always willing to learn new practices and develop a new skill set. Eager to rise to new challenges as well, so that I may continue growing.

• Organized the digitization of important documents, including employee information, payroll reports, and inventory invoices, reducing paper waste by roughly 50%.
• Effectively managed team members to run regular business operations, and prioritize customer-based approach, and was awarded multiple 100% satisfaction on secret shopper reports.
• Participated and assisted in streamlining a new operations approach that was to remedy lengthy transactions, reducing lost time by 20%.
• Demonstrated professional etiquette and manners when interfacing with customers which resulted in 30% improved feedback of customers
• Facilitated employees having a voice within the company and created a suggestion box for internal concerns, questions, or inquiries.
• Worked with employees and fellow managers to produce a more welcoming and conducive work environment (productivity increased nearly 3-fold).