Brandon C Balkcom
Gainesville,GA
Summary
Meticulous System Administrator with experience in linux system and server administration. Proven skill in quickly and effectively remedying issues to bring servers to full functionality. Strong communication and interpersonal skills.
My aspiration is to have a future position that would enable me to expand my existing knowledge further whilst making a positive contribution to the company.
Overview
14
14
years of professional experience
Work History
Linux System Administrator
Morgan Stanley
02.2022 - Current
- Led the weekly operating system roll initiative ensuring all nodes/servers are on up to date repository and incompliance, creating asimaps and applistmaps when necessary, to include all newly created nodes.
- Consistently upheld our conduct compliance and especially our risk management policies when it comes to Change Requests, often working with Change Management team to pointing out risks within changes that would cause risk or downtime with our services, rejecting change requests when necessary, fostering trust among colleagues.
- Enhanced system performance by optimizing server configurations and implementing regular updates.
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Improved security measures by conducting vulnerability assessments and applying necessary patches.
- Collaborated with team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.
- Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to endusers.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Created scripts to help further improve my time management and efficiency in implementation tasks.
- Improved jobs to automate processes and streamline activities.
Manager
Onyx Consulting
05.2020 - 02.2022
- Perform and oversee Apple Mac Repairs
- Assess supplier quality to maintain tight cost controls and maximize business operational performance
- Responsible for ordering and oversight of Apple Computers from distributors
- Maximize performance by monitoring daily activities and mentoring team members
- Compile data highlighting key metrics to report information, determine trends and identify methods for improving store results
- Evaluate employees' strengths and assigned tasks based upon experience and training
- Onboard new employees with training and new hire documentation
- Schedule and dispatch On-Site Technicians to appropriate service agreements
- Responsible for Decatur Shop as a whole
Rental Property Manager
Balkcom Realty Inc
12.2010 - 05.2020
- Oversee and manage multiple rental properties.
- Conducted general house repairs.
- Handled eviction procedures when necessary.
- Responsible for finding and screening tenants.
- Handling Leases and making sure it has all the necessary provisions - Maintaining Accurate Records - Advertise vacancies, obtaining referrals from current tenants, explaining advantages of location and services.
- Perform Routine inspections.
- Create ads tailored to the property and advertising medium.
Build Your Own PC Knowledge Advisor
Micro Center Computers and Electronics
11.2018 - 07.2019
- Build a PC from start to finish based on the customers needs and requirements including antivirus software.
- Extensive knowledge of computer parts and accessories.
- Maintained accurate inventory of area via Cycle Counts
- Inform customer of best options and components based on their needs.
- Swiftly helped customer diagnose and troubleshoot issues.
- Stayed current and familiar with all new hardware.
- Offered and explained protection plans best suited to the customer.
- Ensure the customer leaves happy always.
- Maintained Stock and appropriately placed items.
- Ensured all pricing tags are current and correct.
Sales Associate/Stock
Big Lots
08.2010 - 12.2010
- Ensured that the appearance of the store's interior and exterior are maintained to standards including merchandise presentation and recovery.
- Maintained and swept floors.
- Responsible for stocking of store.
- Examined merchandise to verify that it was correctly priced and displayed.
- Answered customer questions regarding store merchandise, department information and pricing.
Education
High School Diploma -
Cornerstone Christian School
Townsend, GAApple
Skills
- Apple Certified Mac Technician
- Previous IT Company Manager
- Extensive Knowledge Of Computer Hardware & Components
- System Upgrades
- System monitoring
- Technical Support
- Server Management
- Disaster Recovery
- Server maintenance
- Technical specifications
- Nagios monitoring software
- Performance Tuning
- Performance Testing
- Linux administration
- Active Directory
- Change Management
Timeline
Linux System Administrator
Morgan Stanley
02.2022 - Current
Manager
Onyx Consulting
05.2020 - 02.2022
Build Your Own PC Knowledge Advisor
Micro Center Computers and Electronics
11.2018 - 07.2019
Rental Property Manager
Balkcom Realty Inc
12.2010 - 05.2020
Sales Associate/Stock
Big Lots
08.2010 - 12.2010
High School Diploma -
Cornerstone Christian School
Apple
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