Brandon Goolsby
Cybersecurity Specialist
Augusta,GA
Summary
With over 20 years of professional experience, I have a proven track record of building successful teams and providing exceptional customer service. My expertise includes network configuration, cybersecurity, and compliance with governance and controls frameworks such as COBIT, COSO, ITIL, NIST, and ISO. Currently, I am pursuing an associate degree in cybersecurity with plans to obtain a Bachelor's and Master's degree. My passion for cybersecurity is demonstrated through my experience in implementing security measures and conducting vulnerability assessments and penetration testing. I am a dedicated team player with a customer-focused mindset and a commitment to contributing to the protection of critical infrastructure and data. I believe that in this day and age, everyone needs a good baseline understanding of cybersecurity and the impact it has on business and privacy.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Intern Engineer
Cyber Fusion Innovation Center
03.2023 - Current
- Collaborated with Army Cyber Command (ARCYBER) at the Cyber Fusion Innovation Center (CFIC) to understand complex challenges through innovation and marketing research.
- Engaged with a broad range of industry providers and utilized various outreach techniques to encourage collaboration and training of capabilities and operations.
- Employed a proven facilitation process to execute collaboration and assessment events requiring communication across multi-faceted subject matter experts.
- Developed and executed processes to engage with the local, state, and regional STEM/Cyber community and provide college internship opportunities to directly support military technology needs.
- Participated in specific mission-related programs and activities to support the CFIC's mission to aid the US Army Cyber Command in defending the Department of Defense Information Network, delivering cyberspace effects, and rapidly developing and deploying cyberspace capabilities.
Planned and executed collaboration events such as Cyber Thursday, Connector Series, and STEM collaboration with schools and academic organizations to introduce students to STEM disciplines. - Applied acquired concepts, protocols, and tools from coursework in the real world by working alongside experts in cybersecurity to solve real-world challenges.
Business Owner | Brand Creator
07.2006 - Current
- Built and currently promoting the DirtySouthAlpha brand.
- Started the brand after being inspired by Under Armor.
- Current website for DirtySouthAlpha: www.dirtysouthalpha.com
- Transitioning into the field of cybersecurity when time allows.
- Future plans to update the website with a blog about personal side projects.
Training Instructor
KellyConnect
11.2019 - 05.2021
- Delivered technology curriculum to new advisors to ensure their success in their role.
- Modified lessons as needed to improve retention and stay on schedule.
Conducted quarterly calibrations to perform quality analysis on advisors and improve their metrics. - Provided coaching feedback to improve performance for advisors who did not meet the defined standards and identified additional ways to exceed expectations.
- Continuously developed new strategies to improve theretention of new advisors and ensure they had a solid foundation before entering the production environment.
- Possess experience working with Lessonly, Okra, and Salesforce to manage teams.
- Experience working with Lessonly, Okra, and Salesforce to manage teams.
Senior Technical Support Specialist
Support.com
03.2019 - 11.2019
- Assisted customers with their IT and internet/network-related issues.
- Conducted advanced diagnostics to identify the root cause of the issue and assigned a technician to the location if necessary.
- Handled all calls in a diplomatic and professional manner.
- Worked with difficult customers to ensure their satisfaction and calmness by the end of the interaction, ensuring that everything possible was done to help resolve their issues.
Combat Medic / Healthcare Specialist
US Army
03.2003 - 07.2006
- Carefully managed selected teams of Health Care Specialists
- Performed Platoon Leader duties and assisted other Platoon Leaders in all technical and tactical planning leading to 100% success
- Inspected all weapons and other equipment were in proper working order and were cleaned and stored correctly after use.
Computer Officer
Cunard Line Limited, Seabourn Pride
07.2000 - 05.2002
- First American Computer Officer to operate onboard Seabourn and Cunard fleets
- Handled all IT-related issues onboard; as well as all issues sent from U.S.-based office
- Supported 1500+ crew and 3000+ guests
- Served as Project Lead for all IT upgrades, from desktop computers to full network services and service issues.
Education
Associate of Science - Cyber Security
Augusta Technical College
Augusta, GA08.2023
Bachelor of Science - Cyber Security
Western Governors University
Salt Lake City, UT10.2025
Master of Science - Cyber Security
Western Governors University
Salt Lake City, UT10.2027
Skills
- Red Hat Linux
- Cisco IOS
- Penetration Testing
- Python (Programming Language)
- Information Security
- Coaching
- Virtual Private Network (VPN)
- Diagnosis and Troubleshooting
- Distribution Support
- Troubleshooting Network Issues
- Project Management
- Cross-Functional Team Management
- Switches and Routers
- Firewall Functionality
Certification
CISSP - Expected August 2023
Additional Information
- Phi Theta Kappa Member
- All-Georgia Academic Team Award Winner Silver Medal
- SkillsUSA 2023 Cybersecurity Competition
Timeline
Intern Engineer
Cyber Fusion Innovation Center
03.2023 - Current
Training Instructor
KellyConnect
11.2019 - 05.2021
Senior Technical Support Specialist
Support.com
03.2019 - 11.2019
Business Owner | Brand Creator
07.2006 - Current
Combat Medic / Healthcare Specialist
US Army
03.2003 - 07.2006
Computer Officer
Cunard Line Limited, Seabourn Pride
07.2000 - 05.2002
Associate of Science - Cyber Security
Augusta Technical College
Bachelor of Science - Cyber Security
Western Governors University
Master of Science - Cyber Security
Western Governors University
CISSP - Expected August 2023
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