Brandon J. Cuellar
McAllen,TX
Summary
Dynamic sales expert with established success in insurance and telecommunications sectors while also adept at driving revenue growth through strategic up-selling and customer relationship management. Recognized for exceptional adaptability and effective communication, leveraging Microsoft Office skills to enhance operational efficiency and exceed sales targets. Committed to delivering results in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Inbound Sales Representative
Frontier Communications
McAllen, TX
10.2024 - 05.2025
- Managed and executed online sales strategies to drive revenue growth and meet sales targets
- Responded promptly to customer inquiries via email, chat, and phone, providing product information, pricing, and assistance
- Utilized CRM and e-commerce platforms to manage customer interactions, track leads, and update customer information
- Maintained a thorough understanding of the company's product offerings and industry trends to effectively communicate value propositions to customers
- Implemented upselling and cross-selling techniques to maximize revenue from existing customers
- Stayed current on industry trends, competitor offerings, and market conditions to adapt sales strategies accordingly
- Participated in virtual sales meetings and training sessions to enhance product knowledge and sales techniques
Operations Manager /Customer Sales Representative
Cuellar Insurance Solutions, LLC
Mcallen, TX
01.2021 - 06.2024
- Developed key performance indicators (KPIs) for each department within the organization to track progress towards operational goals
- Created employee development programs focused on enhancing technical skills.
- Managed the implementation of new technology systems, resulting in improved operational efficiency
- Navigate various online carrier portals to facilitate group servicing functions
- Process new member applications
- Prepare and present renewal sales proposals to existing clients
- Generate leads
- Generate and present sales proposals to new clients
- Conduct servicing visits to existing clients
Marketing Representative
Ram Cuellar & Associates Insurance Agency
Mcallen, TX
07.2017 - 12.2020
- Arranged meetings for sales agents with prospective clients.
- Generated leads and provided follow ups for sales agents.
- Prepared marketing reports and recorded leads utilizing Microsoft Excel, Word.
- Conducted meetings with other marketing representatives to discuss various matters.
Education
High School Diploma -
Mercedes Early College Academy
Mercedes, TX06-2017
Some College (No Degree) - Interdisciplinary Studies
South Texas College
WeslacoSkills
- Efficiencies: Microsoft Office, Microsoft Excel, and Microsoft Word
- Languages: fluent in English (native speaker and highly proficient in reading and writing skills
- Soft skills: adaptability, efficient communicator, team player, analytical, time management, ability to work under pressure
- Customer relationship management
- Sales strategy development
- Upselling techniques
- High-energy sales tactics
- Product knowledge
- Interests: art, music, food & sports
Affiliations
- Operations Manager at Cuellar Insurance Solutions, LLC Jan. 2021 - June 2024
- Mercedes High School Tennis Team Captain 2013-2017
- Student Body Vice President at Mercedes Early college Academy 2015-2016
- Solid Rock Ministries: Community Events Coordinator September 2012 – December 2014
Timeline
Inbound Sales Representative
Frontier Communications
10.2024 - 05.2025
Operations Manager /Customer Sales Representative
Cuellar Insurance Solutions, LLC
01.2021 - 06.2024
Marketing Representative
Ram Cuellar & Associates Insurance Agency
07.2017 - 12.2020
High School Diploma -
Mercedes Early College Academy
Some College (No Degree) - Interdisciplinary Studies
South Texas College
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